Thanks @C&H PWS what a stand up company. After telling me yourself my slide was complete last Wednesday and would ship Thursday December 10th you get mad at me a week later asking where my stuff is. I have every email and text from the day I sent you my slide (September 8th)proving the incompetence and unreasonable aggression to me.
From the start your website and your receptionist told me 2-4 week lead time. If covid and quarantine was an issue it should have been stated and not brought up two months later.
Reasons from your company on why my project has taken 14 weeks and isn’t getting returned complete.
- waiting for a CNC program to begin my slide 3 weeks after receiving my slide.
-covid sent all your employees home
- waiting for correct iron sights at week 14 after my work order from September stated exactly what sights would be used for my project so I guess you didn’t order them
- you (Buck) directly telling me my project was not standard even though your website stated the options I chose are the only ones for S&W M&P (pictures of your website to prove this)
For claiming to be the industry leader for optic milling and slide cuts you sure don’t back that up.
Im excited to receive my incomplete slide and more than likely missing parts as others have posted about. But thank god you have stand up customer service and all you have to do is call to sort out your lack of follow through with customers. I hope everyone sees this and realizes you’re a nightmare of a company to deal with.