I posted a month or so back about some issues I was having with my SEAK. Mike at ORF got me squared away and had me ship the rifle back. ORF remedies the issues and ships the rifle back via FEDEX on SEPT. 1st. Using the tracking number, all it says is picked up afternoon of SEPT. 1st. 40 mins later the package info is transmitted to FEDEX. A couple of hours later it reads "In transit". All three updates occurred on SEPT. 1st. and the only city listed was Dayton, OH. Since then there is no activity. Usually there are umpteen updates similar to "arrived at Fedex sort facility", "scanned at Fedex sort facility", "departed Fedex sort facility", etc.
So I contact Fedex late afternoon on SEPT. 7th and they start a trace stating that it'll probably show up on it's scheduled delivery date of SEPT. 7th. 7th goes by, I knew it wasn't going to show because I called our local shipper and they stated Fedex had already been here. 8th goes by without a call from Fedex that was supposed to come due to the trace and still no package. I contact Fedex again and advise that this package contains a firearm.
On the evening of the 8th I contact Fedex customer service and ask for a supervisor advising the customer service rep that she probably doesn't get paid enough to put up with the a$$-chewing I'm going to administer.
I wanted to be angry but realized that the poor person on the other end of the phone isn't at fault and being mad really won't help me out. So I calmly and politely speak to a helpful supervisor who advises it is definitely odd that the package hasn't been scanned for a week. I advise her that this package contains a firearm and that it isn't an average, run-of-the-mill firearm. She states she'll get right on it and contact me on the 9th. She believes it has just been misplaced.
The really sad part is that when I shipped this to ORF at the beginning of August, it went out on a Monday afternoon and was at ORF that Wednesday. I was absolutely amazed that it only took two days. I guess this is payback.
Thanks for reading.
Scotter260