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Posted: 10/1/2004 11:23:10 AM EDT
[#1]
If you used a CC you can dispute the charges. But I would be 110% sure b4 you did that. Have you tried calling instead of just e-mailing?
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Posted: 10/1/2004 11:37:28 AM EDT
[#2]
I cant find anything more than a FAX number for them and a phone number search comes back with no results.
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Posted: 10/1/2004 12:47:27 PM EDT
[#3]
Their domain registration contains a phone number:
Registrant: High Velocity Enterprises Inc. (FLORIDAGUNWORKS-DOM) 8153 SW 153rd Court MIAMI, FL 33193 US Domain Name: FLORIDAGUNWORKS.COM Administrative Contact: Taylor, Myrna (MTU330) [email protected] High Velocity Enterprises Inc. 8153 SW 153rd Court MIAMI, FL 33193 US (305) 608-4140 fax: 999 999 9999 Technical Contact: ValueWeb (HOS237-ORG) [email protected] ValueWeb 3250 west commercial Blvd. Ft Lauderdale, FL 33309 US 954-334-8000 fax: 954-334-8001 Record expires on 24-Jun-2005. Record created on 24-Jun-2001. Database last updated on 1-Oct-2004 16:46:31 EDT. Domain servers in listed order: NS.VALUEWEB.NET 216.219.253.211 NS2.VALUEWEB.NET 216.219.254.10 |
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Posted: 10/1/2004 1:47:18 PM EDT
[#4]
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Posted: 10/1/2004 2:01:58 PM EDT
[#5]
Contact the Attorney General's office of FL. They will get you answers.
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Posted: 10/1/2004 2:34:36 PM EDT
[#6]
How long has it been since you placed the order? |
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Posted: 10/1/2004 2:55:49 PM EDT
[#7]
The only number you need is the 1800 number on the back of the CC you used. Call it and ask to speak to a customer service representative.
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Posted: 10/1/2004 3:21:50 PM EDT
[#8]
If they're in Florida, they MIGHT be having problems of one kind or another right at the moment. I'd be prepared to cut them a little more slack. You always have the CC to fall back on.
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Posted: 10/2/2004 11:34:20 AM EDT
[#9]
I agree with Snake45.
After all the of the bad weather that has hit the Sunshine State in the last 6 weeks. I would give them a little slack. ( not to much) Good luck. |
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Posted: 10/2/2004 2:42:15 PM EDT
[#10]
Bail. Call your cc company withut delay. They are not near disaster areas. I hate to give this kind of advice but it sounds like you need to act. Do a search, this sounds familliar.
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Posted: 10/2/2004 4:05:02 PM EDT
[#11]
I agree....this sounds real familiar... |
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Posted: 10/2/2004 4:23:41 PM EDT
[#12]
Do a search on the archives here. I once asked about this place, and the responses I got were pretty negative. I'd immediately dispute the charge on your credit card.
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Posted: 10/2/2004 6:06:54 PM EDT
[#13]
Just another vote to say the company does NOT havea good rep.
I never actually made it to the point of pruchasing anything from them. Despite a web-catalog that seems to include everything under the sun, I couldn't actually establish on the phone -- once I GOT someone on the phone -- that they actually had anything in stock or available. Call your credit card company. |
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Posted: 10/2/2004 6:13:05 PM EDT
[#14]
They are BAD NEWS!!! I attempted to buy a Desert Eagle from them. It took me months to get my money back - alas, they didn't even have the gun that they were advertising in stock.
Good luck. |
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Posted: 10/3/2004 2:28:05 PM EDT
[#15]
I recieved a email friday night the kit will be shipped this week . Lets see if it happens. they better send a tracking number!! I will post more updates when I know more!
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Posted: 10/6/2004 10:44:19 PM EDT
[#16]
DONT USE FLORIDA GUN WORKS!!!! it is now the 6th and nothing shipped, I called the phone number for there website and it is a so called wrong number. my Emails have not been replied to over the last two days. I guess i need to contact my credit card company to try to get my 540.00 back!
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Posted: 10/8/2004 2:55:34 AM EDT
[#17]
well, have you gotten your parts yet? please tell me what has happened as i was considering making a purchase from them. thanks, tommy sorry, did not realise how recent your post was. please update us! newbie out
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Posted: 10/8/2004 10:09:44 AM EDT
[#18]
Florida Gun Works is known for doing this to people time and time again. Happened to me over an M-1 parts kit last year or the year before and I try to warn everyone I can about them.
DO NOT DO BUSINESS WITH THEM IF YOU VALUE YOUR MONEY |
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Posted: 10/8/2004 10:52:57 PM EDT
[#19]
FYI, 8153 SW 153rd Court MIAMI, FL 33193 is the address to a residence. The P.O. box that they list on their site is located in a local shopping center which means that they don't stock anything. When you order from them that have to order from someone else. That is why they take so long. |
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Posted: 10/9/2004 2:15:49 PM EDT
[#20]
I think that these people are still in business only because the internet has provided access to so many people that are unaware of FGW's reputation. I find it difficult to believe that they have any repeat customers.
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Posted: 10/9/2004 5:51:36 PM EDT
[#21]
They are aslo very aggressive about how they interact with the net. What I mean is, start searching for gun products on Google and watch how often FGW is the first hit on the list.
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Posted: 10/10/2004 6:01:29 PM EDT
[#22]
Ordered a Colt lower from them a year ago. Terrible experience. Kept telling me that it was sent, that they had just come back from vacation, etc. Worst of all is that I sent them a M.O. and when I asked for my money back they kept saying it was shipped. Waited over three months before I received it, and then had to wait because they didn’t send a FFL with it. Cancel it through your credit card if possible. Good luck.
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Posted: 10/10/2004 6:18:44 PM EDT
[#23]
I had trouble with them, probaly two years ago. Bells and whistles should of gone off when I noticed they did not have a phone #. I tryed to order a L1A1 parts kit that they did not have. They told me that they could back order it for me. That is not the type of thing that any one back orders . They have it or they do not. I told him to for get it. Of course this was over a period of 6 weeks. When I posted my experance on the FAL-Files Forum I was informed that Florida Gun Works was one person who was thrown out of the forums for bad behavor. About thirty people posted to tell there bad experances with him and his company, no one had any thing good to say about him. FGW has one hell of a cool web sight to bad they do not have service or an inventory to go along with it.
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Posted: 10/12/2004 6:46:15 PM EDT
[#24]
Sorry about not getting back but I was on vacation. I got sent a email with a tracking number that was not good so it is time to get the florida attorney general and my credit card involved!!
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Posted: 10/12/2004 6:50:42 PM EDT
[#25]
THEY ARE BAD NEWS!!!
I was able to get my money back from them, but that is due in part because I am an attorney. Nevertheless, I wouldn't risk doing "business" with them. They make lots of excuses, and do not stock the items they advertise. Good luck to you. |
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Posted: 10/12/2004 8:33:11 PM EDT
[#26]
My last email to FGW!!
After a little research Florida gunworks dosent have a good rep!!!! It is time for FGW to shit or get off the pot!! my bank has been contacted and the Florida Attorney General with all emails and a rundown of your website!! Their domain registration contains a phone number: Registrant: High Velocity Enterprises Inc. (FLORIDAGUNWORKS-DOM) 8153 SW 153rd Court MIAMI, FL 33193 US Domain Name: FLORIDAGUNWORKS.COM Administrative Contact: Taylor, Myrna (MTU330) [email protected] High Velocity Enterprises Inc. 8153 SW 153rd Court MIAMI, FL 33193 US (305) 608-4140 fax: 999 999 9999 Technical Contact: ValueWeb (HOS237-ORG) [email protected] ValueWeb 3250 west commercial Blvd. Ft Lauderdale, FL 33309 US 954-334-8000 fax: 954-334-8001 Record expires on 24-Jun-2005. Record created on 24-Jun-2001. Database last updated on 1-Oct-2004 16:46:31 EDT. Domain servers in listed order: NS.VALUEWEB.NET 216.219.253.211 NS2.VALUEWEB.NET 216.219.254.10 Silverstate since you are a lawyer would you help out this newbee to the AR-15 world with dealing with FGW?? |
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Posted: 10/12/2004 8:51:46 PM EDT
[#27]
Latest reply from FGW!! Order was placed on 09/22/2004!!
"from FGW" Do what you feel you need to. Your order was shipped and you will feel like an idiot once you receive it this week. PLEASE NOTE: If we get a chargeback from your credit card company, and you have our product in your possession, we will contact your local law enforcement officials and file against you for credit card fraud and theft of product. Remember to mention in your letter to the Florida Attorney's office that it states in our TERMS AND CONDITIONS as well as your ORDER CONFIRMATION EMAIL that orders can take up to 3 weeks to arrive. You must have not read that part before you ordered.....Order elsewhere next time. |
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Posted: 10/12/2004 9:27:16 PM EDT
[#28]
Terms and conditions say nothing about it taking 3 weeks for product to arrive it only says that cancled orders after 24 hours are subject to a 20% restocking fee!!
shipping policy states from there site are! Orders are processed in the order they are received and can take 5-10 business days to ship, depending on current order volume. Please note our business hours are Tuesday - Friday 11:00AM-6:00PM, we are closed on Mondays. Once the order has shipped it can take 1 to 10 days for the package to reach its destination, depending on location and carrier. If a product is on back order, you will be notified via e-mail and given the option to either be placed on backorder or cancel your order. Here at FGW customer satisfaction is our ultimate goal, if at any time you have questions regarding the status of your order you can e-mail us at [email protected]. my order was sent in on the 22nd of Sept credit card billed on the 27th of Sept order was so called shipped on Oct 7th but the tracking number comes up no information found for shipment! |
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Posted: 10/12/2004 9:39:11 PM EDT
[#29]
The State Bar does not allow me to practice law out of state. And since Florida Gun Works is in Florida...
My employer does not allow me to take private clients, so... However, as a consumer, I can comment: They advertised a Desert Eagle (IMI) .44mag for $700 (if I remember correctly). I wanted to avoid a credit card fee, so I bought a money order and sent it to them. They contacted me, and I forget if it was by e-mail or by phone, and informed me that they were out of stock and suggested that I pick a different pistol. I informed them I did not want a different pistol, I wanted the pistol that they advertised for the price that they listed. I used the shotgun approach (no, I don't mean going over there with a shotgun). I found every contact method possible, and coveyed a message that I would settle for nothing less than a full refund. It took a few weeks, but I finally got all my money back. I did not contact the Florida A.G., and could not charge back my card, because I did not use a card. Someone claiming to be a manager of some sort claimed that they had allowed an individual to do the internet part of their business and that that individual was not doing a very good job... Ultimately, I think they will not send your firearm as promised. I think that they will not be successful in persuading a prosecutor's office to file criminal charges against you for getting your money back from a company that did not ship your goods in a timely manner. So, you can trust them, which would be unwarranted, or you can get the money back from your card. |
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Posted: 10/13/2004 5:06:48 AM EDT
[#30]
It sounds like they have piss poor customer service. Even if they did take over two weeks to send it out, clearly they should be able to provide an accurate tracking number of the shipment. Since they haven't done that, one can conclude that they didn't send it out. I would just dispute this charge on the credit card. What will happen is that the credit card company will then temporarily reverse the charge, and then ask Florida gun works to provide proof that the items were sent. They will also look at other complaints of Florida gun works to see if there is a pattern. After no proof is provided, the reversal will be permanant. I wouldn't bother with the attorney general. You haven't received your order. There shouldn't be a problem with your charges being reversed. |
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Posted: 10/13/2004 2:14:39 PM EDT
[#31]
Florida Gun Works sucks! I bought a Polish underfolder AK kit from them that was supposed to be "excellent" condition. It looked like it had been run over by a truck. Sent it back after getting an return # & it took forever for them to credit my card. They also steal 20% as a restocking fee. That kit will no doubt be sent out to somebody else after being misrepresented. Screw them. I'll never buy from those crooks again.
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Posted: 10/13/2004 8:29:31 PM EDT
[#32]
And they reel in another one.
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Posted: 10/13/2004 10:37:46 PM EDT
[#33]
Well I did get a package from them today so in the morning when i can get it from the front office I will post if it worked out ok. But I can say I will never order anything from them again!!they SUCK!!!!!
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Posted: 10/13/2004 11:35:12 PM EDT
[#34]
Good to here you got the package. Here's hoping all is in good shape. I had a runin with them at a gun show here on the Florida Gulf Coast. I would not deal with them again. There are alot of great dealers here on the boards to deal with and will take care of ya. Again best of luck to you!
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Posted: 10/14/2004 8:09:02 AM EDT
[#35]
I just opened up my package that arrived yesterday.
I can say that all the parts are new as advertised (Iguess I got lucky). Looking back over this order next time I am going to go with a company that is customer friendly. To invest 547.00 for a parts kit and to get the run around from the people you order it from is not worth it!! |
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Posted: 10/14/2004 8:30:41 AM EDT
[#36]
By the way, which ar-15 kit did you get? What was included?
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Posted: 10/14/2004 10:11:22 AM EDT
[#37]
It is the 20" kit in A2 (standard mill spec) config with bayonet lug A2 flash hider.
the kit is made by FN in the USA and is all new parts |
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Posted: 10/14/2004 10:53:30 AM EDT
[#38]
Glad to hear all the parts were new/mil-spec and not a bunch of junk. Disaster averted!
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Posted: 10/14/2004 2:55:37 PM EDT
[#39]
glad you got the kit. Now we can all look back and laugh about it.
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Posted: 10/14/2004 4:40:19 PM EDT
[#40]
Really? Considering all the bad press this place has and how often different companies like to lie about FN parts I am very leary. Go to this Thread and look at the pictures I posted. Specifically look at the markings. This is what a true FN barrel looks like. If yours does have the same markings then you did get screwed (or at least lied to). Please post back you findings as I am very interested. Please also note what, if any markings\stampings are on the receiver itself. Thanks |
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Posted: 10/14/2004 6:05:59 PM EDT
[#41]
I had a bit of trouble--half of which was UPS's fault--getting what I wanted from M&A (what should have been a four-day deal took the better part of a month) but as you say, once you finally have the thing and it works and it's what you wanted for so long, you can look back and laugh about it. That effing month is a BEE-yotch, though!
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Posted: 10/14/2004 11:22:15 PM EDT
[#42]
There seem to be no markings at all on the upper assembly!!
gallery.is12.net/thumbnails.php?album=418 |
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Posted: 10/15/2004 3:41:57 AM EDT
[#43]
Then you got screwed lied to on that front too. A true FN barrel will be marked "FNMI MP 5.56 NATO 1/7" on the top of the barrel, in between the FSB and FH. The FSB should also have a FN stamp in a circle. That said, unless you had your heart set on having an FN barrel I wouldn't worry about it and long as it functions correctly and has decent accuracy. The problem is you won't know that until you shoot it which at that point, may be too late to send back. Also if it's not marked and they obviously don't mind lying, it may not be chrome lined (although you should be able to tell if it is or not) and it may not be the twist rate you where expecting. Personally, I would send it back and dispute the charge with my CC company then order the same things through BM. Might cost you a little more but you will know what you are getting. |
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Posted: 10/15/2004 4:47:07 AM EDT
[#44]
Places like Florida Gun Works are the reason why I only buy from ar15.com dealers. I've heard dozens of stories of these guys screwing people out of their hard earned money and it's a shame that they are still in business (if you can call it that).
Good luck bro. |
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Posted: 10/15/2004 9:28:02 AM EDT
[#45]
I ordered an AimPoint mount from them and it took almost 3 months to deliver. In the meantime, no communication. I have heard from others that that is par for the course with them. I won't buy from them again.
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Posted: 10/15/2004 11:40:39 AM EDT
[#46]
this has gone far enough....if you have problems with a company please don't devulge in here....policy at ar15.com is too take it via email and phone, not to bash a business in here even if they are at fault.
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Posted: 10/15/2004 11:41:05 AM EDT
[#47]
this has gone far enough....if you have problems with a company please don't devulge in here....policy at ar15.com is too take it via email and phone, not to bash a business in here even if they are at fault.
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