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Posted: 7/24/2005 7:39:56 PM EDT
[#1]
Blown lamp, either call SF at 800-828-8809 or you can give me a call and I'll take care of it for you. There have been a small rash of premature failures and yours is an identical report as other cases.
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Posted: 7/24/2005 8:03:46 PM EDT
[#2]
Thanks, I'll have to make some calls tomorrow. Hopefully it wont be a huge deal, anyway thanks again!
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Posted: 7/24/2005 10:01:52 PM EDT
[#3]
Same thing happened to me and was resolved with a quick email to Surefire. No questions asked, new lamp sent out ASAP.
Contact info: SureFire, LLC 18300 Mount Baldy Circle Fountain Valley, CA 92708 Toll Free: 800-828-8809 Outside the US: 714-545-9444 Fax: 714-545-9537 Email: [email protected] |
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Posted: 7/25/2005 8:26:40 AM EDT
[#4]
Just call me at 800-828-8809 and I will send you out a new P60 lamp assembly.
Chris |
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Posted: 7/26/2005 7:29:22 PM EDT
[#5]
Well, a call was made to Surefire and it looks like I'll be getting a replacement bulb assembly in 2-3 weeks. thanks for the replies all
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Posted: 7/28/2005 12:51:52 AM EDT
[#6]
jollyroger....check my link to same problem as yours...
Surefire problem I did the same thing...called Surefire for replacement bulb and it's been 2 weeks now...no new bulb received yet. Let me know how yours went. |
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Posted: 7/28/2005 8:27:00 PM EDT
[#7]
Khadre, I'll be sure to let you know how it turns out. I cant remember hearing anything bad about Surefire's CS, so hopefully your lamp is in the mail. Let me know if anything goes wrong with getting the new bulb. But I'm thinking we will be ok
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Posted: 8/1/2005 2:59:48 PM EDT
[#8]
It appears that when surefire sends out replacement parts they are generally sent out us mail parcel post and can take between 2-3 weeks after being sent to arrive, if it takes longer then 3 weeks or so give surefire a call so they can check on your repair item.
Trevor |
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Posted: 8/3/2005 5:37:30 PM EDT
[#9]
Well my replacement P60 lamp got here yesterday, and works great. It took about a week from when surefire was called till I actually got my stuff. This thing is bright as hell! A nice +1 to surefire for their quick, hassle free replacement!
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