I ordered a stripped lower from them on 8/13, as of today, it has not shipped but I have not been charged for it. I've been told for about two weeks that they have my lower with my name on it, and would ship just as soon as all the paperwork was cleared up. Then they called and told me that they lost the copy of my FFL and wanted to know if I could have him send another before they could ship. Needless to say he wasn't very happy about that, but he sent one. DJ took reponsibility for the FFL, but as of now, it still hasn't shipped and I still haven't been charged. On the other hand I ordered my lower parts kit form ADCO on Tuesday 9/2 and received it yesterday, 3 days later! So it has beaten the lower here and was ordered 2 weeks later. Sableco has been nothing but nice, but nice doesn't get what I ordered. I thinkg I'll be going with ADCO for my upper, unless something changes. I like Sableco's prices and selection, the sales staff has been nice, but they just seem to be having some problems. I saw Donny's post here, and sympathise, truly. I just don't see much being done to correct the situation right now. I hope to be able to do some business with them in the future, but it'll be a few months at least.