I just wanted to relate a story about Midwest Industries's customer service. A month ago I bought one of their MCTAR-17C rails for my Colt 6721. I received the rail in the mail, immediately installed it, and had short window of time to get to the range to test out the weapon and rail. I was in a hurry and didn't bother to install rail covers. I got the range before a big storm and did some shooting and firing/moving with the weapon and new rail. I lost balance, fell down, and wound up driving the rail and a 20 round magazine into a concrete apron. I checked the rail and noticed chunks of metal missing and the finish too. I emailed Troy at MI and told him about my stupid move and asked him I could buy another bottom rail to replace the damaged one. Troy promptly emailed me back and said give him a call. I called the following friday and he said ship the bottom rail in and he would swap it out with a 99 percent condition lower rail used on demo models free of charge. To make a long story short, I got the rail back today and it is brand new. I know of no other businesses that would allow you to screw up their products and then replace them free of charge. MI even shipped the rail back to me on their dime.
I thought since they are a sponsor of this site, the members of this forum should not hesitate to purchase a product from MI because they have awesome customer service. Thanks Troy, You made my week.