Ordered from them in Sept of this year (about $134.00 worth of mags, suppressor, d ring tool) and they never would respond. After six weeks I got an email saying they where down for a hurricane ( I had already started recovering from Katrina in Ms) and they where running behind. After twenty more emails to them, never heard another word. Started doing some research and found that people still had not received stuff they ordered in January of this year. Then checked the Florida BBB and found they work out of a drop box. You can get through on a phone (I had to search to find a number; nothing listed on their website, which should have been my first cleu!). They have terrible ratings. Don't by a damned thing from them. AMEX is refunding my money and going after them!