I think they took about a month or so after receiving the ARMSON. However, I once got a new compact ACOG I was sure was too dim, and I sent it back immediately. Took more like 2 months plus change to get that one back. They are really busy knocking out ACOGS for the military and that probably delayed the repair work on my unit. It was only marginally brighter after I got it back. I came to realize that I had compared an illuminated crosshair to a chevron, the chevron being way brighter. They explained to me that the crosshair was dimmer because there was so much more to illuminate, spreading the light out over more line space than the Chevron. I still sent it back and it came back brighter. The scope seemed new production, but the tritium element wasn't so fresh when installed I think.
During those two months, I would call from time to time to see how the work was progressing. They told me a minimum of a month on the ACOG if I remember correctly. Some of that time was due to shipping to Alaska (slow) and waiting for it to get forwarding to me by my forwarding agency (really slow jerks). Expect your unit to comeback within another month I would guess. Praying to a Diety may help.