About four years ago when I first found this site, ASA had a section and their own moderator.Every time I logged on, I would go to the ASA section the same as I would go to the Comics in the Sunday Paper. It was a guaranteed laugh to read all the problems, the universal bitching about ASA, and the generally nasty replies by ASA (when they bothered to reply). When the heat got too hot, ASA (the moderator) deleted all threads. However, in no time at all, new problems and especially rotten customer service stories got posted. Yes, there have been hundreds of data points listed here that all point to ASA being THE bottom feeder in customer service and uppers. Strangely enough, there never were many complaints about lowers. When I saw this set about ASA, I just had to read and get my daily laugh. Good one, Not-A-Llama.