Quoted: Budam,
So I can't listen to people who have had hands on experience about a product? I can only comment if I have had personel experience? How stupid is that? Your idiotic comment just lost a potential customer.
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I am sorry that I did not explain my self as well as I wanted to. I'll take the blame and try again. You can always let me know how poor a job I did the second time around also! :-) I am just human.
We have heard many people say a friend told me, but in many instances what we have heard is not 100% correct.
In the process of sharing what we have heard, they somehow can become facts. We suddenly hear how poor service XYZ has or how my brothers wife’s, fathers sister heard about how the bullet come out the buttstock and not the barrel.
A good example that many of us were taught in school is the share the secret around the circle of people. One person shares the secret to the person to their right. When the secret comes back around to the person who started it, we commonly find that the secret is no longer close to what it started out to be. No one tried to lie and not tell it exactly as they were told, we are just human.
When one has a direct interaction with a situation, we are fairly good about describing it, time and time again. When we share it to a friend who tries to share it, they commonly will not share it correctly and leave some major items out that changes the tenor of what is being said.
The point I was trying to get across is:
If someone says, I heard that XYZ sucks, but do not offer any information why or how this belief came to be, we have not done a service to the people who are asking/listening.
If someone says, I saw or had this experience and this is why I would not use XYZ, we can be fairly assured that it is correct and we also learn why to be wary of a product.
I hope this explains what I was trying to get across and why someone should always tell or ask about the situation that caused someone to like or dislike a product.
Note that saying just, "XYZ rocks", is just as useless to help someone get the facts on why they should buy/use XYZ's product.