Eurostar suspended amid cold snap
Eurostar passenger trains will remain suspended on Sunday after the wintry weather caused chaos.
More than 2,000 people were trapped in the Channel Tunnel for up to 16 hours after condensation caused a series of electrical failures on Friday night.
And a special Eurostar service bringing passengers back from Paris broke down near Ebbsfleet in Kent on Saturday.
The closure of the tunnel left thousands of people stranded on either side of the channel.
Calais port was also closed, causing chaos on roads around Dover and Folkestone.
Kent Police said the queues had eased overnight, with more than 3,500 cars crossing the Channel on ferries.
'Really uncomfortable'
Five Eurostar trains broke down in the Channel Tunnel on Friday night due to cold weather.
The breakdowns were caused by condensation after the trains left the cold outside air and entered the warmer tunnel.
Some passengers were evacuated via service tunnels to car trains, while others were kept on their trains.
Eurostar will run test trains without passengers on Sunday to try to get to the bottom of the problem.
The company then laid on two special services to try to get as many people as possible across the Channel, one from London to Paris and another in the opposite direction.
However, that one initially broke down soon after leaving the tunnel.
A second train was sent to pull it to London, but was unable to climb a steep incline at Thurrock viaduct.
The trains returned to Ebbsfleet where the passengers were taken off the first train and transferred to the rescue train, which went on to London's St Pancras station alone, arriving around midnight local time.
Student Natasha Seal-Jones was travelling back from university in France to spend Christmas at home in Belper, Derbyshire.
She told the BBC News website: "It was really cold on the train at the beginning then it started to get really hot. It was really uncomfortable.
"There was no food available whatsoever, and hardly any drinks. When we asked questions we weren't getting any response."
'Out of touch'
Affected passengers will be offered a full refund, £150 compensation and a free return ticket.
But Nirj Deva, Conservative MEP for the South East of England, wants Eurostar chief executive Richard Brown to step down over the situation.
Mr Deva said the firm's management were "out of touch".
"I therefore call on Richard Brown to admit that his company was not adequately prepared to deal with the situation, and to do the decent thing and resign," he said.
Mr Brown, who visited St Pancras on Saturday, said he was "very, very sorry" for the inconvenience.
He told BBC Breakfast it was "an absolutely unprecedented event".
“ I'm not saying it went well, I'm saying it went rather better than actually a lot of people say ”
Richard Black Eurostar chief executive
"We have well-rehearsed procedures for evacuating trains from tunnels, because the safest way to get people out is to keep them on trains. But with five trains, it inevitably, until the last one, took a very long time."
Many passengers complained of a lack of food and drink, power supplies and information while stranded in the tunnel.
Mr Brown said: "Clearly, if you're on a train stranded in a tunnel, it is a distressing experience. People will panic, which is why the contingency plan, to get trains out with people on, while they're entirely safe, out as soon as possible. That's what went wrong, it took too long to get the trains out."
The trains had spare water, but it had run out, he added.
"I'm not saying it went well, I'm saying it went rather better than actually a lot of people say."
The weather also caused disruption to flights, and there are expected to be further delays and cancellations.
More snow is expected to fall, with a severe weather warning in place for Northern Ireland. Northern England and south-west Scotland are also expected to be affected, and heavy snowfall is possible in Wales and the Midlands. FORECAST FROM BBC WEATHER
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Story from BBC NEWS:
http://news.bbc.co.uk/go/pr/fr/-/2/hi/uk_news/8422978.stm
Published: 2009/12/20 09:08:30 GMT
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