Striker,... Federal BOP, in USofA, re-quals once a year, with Ruger DOA nines, ARs, and 870s. Everyone is to be considered armed officers, excepting part-timers or contract workers. We certainly experience the same problems that you have described, in some cases even with armed-post officers. The shotgun usually is treated as an afterthought with whatever time is left over. Use of force is a seperate classroom class, as is "self defence" which used to be Aikido. Who knows what they call the BS we're getting now. Basic Prisoner Transport is also a seperate class with firearms having a slightly more difficult course of fire. Very frustrating to have so-called "qualification" aimed towards the lowest common denominater, instead of some realistic degree of real-world proficiency, isn't it? When the incentive becomes something other than monetary, maybe things will change. Hope this helps, but I fear it doesn't.Stay safe