Last week, the wife unit stopped by the local independant gas station to fuel up our Infiniti G35 sedan. It was basically on empty when she pulled into the station, put about 7.5 gallons of premium fuel into it, drove off, and a mile down the road the car quit. She called me, I showed up, couldn't get the car to run so we had it towed home. Fast forward to last weekend, I finally had time to look at it. The car turns over fine, has spark, so I'm thinking it's a fuel issue. I do a bit of mechanical work to get to the fuse panel hidden behind the battery, the fuse for the fuel pump is fine (I was hoping the fuel pump had died, leading to the stopped vehicle). After pulling the fuse and putting it back in place, the car started back up, but ran really rough. I'm thinking maybe we got some bad gas when she stopped at the station for the fillup. So, I stopped by the gas station, told the attendant about our problem, he responded that he doesn't by gas at the same station himself, and that if we had a problem it would be up to the fuel company to resolve it. I told him that I thought maybe we'd gotten some bad gas, with water in it. He made a note of my complaint, but said again it would be on the fuel company but he didn't think they would respond to my complaint. So the G35 sat in my driveway for a week. This past Friday, I stopped by the gas station again, the clerk told me that when the fuel company stopped by to fill up the tanks, he reported my complaint. They apparently looked at the tank for premium fuell and found water in it, telling the clerk that they would pump out the tank and refiill it with good gas. I said "great, but what does that mean for the G35 I have sitting in my driveway that won't run?" He responded that I'm on my own, the gas company is responsible for the problem, and they won't do anything. I told him that I thought they were responsible, since they sold the gas, he told me they wouldn't do anything.
So today, I siphoned about 6 gallons of gas out of the tank of the car, lots of water in it. The wife had pulled in nearly on empty, and pumped 7.5 gallons of premium into it, before the pump stated to run really slow so she left.
I'm planning on calling the gas company on Monday with a complaint, but I'm curious if anyone has ever experienced a similar problem, and what did you do?