Several weeks ago, I ordered a full set of the
Ergogrip panels for my FIRSH assembly on my carbine. After waiting a couple of weeks, I discovered that they were back ordered for some time. I purchased an identical product from Cavalry Arms for about half the price. I then called and either spoke to Jeff or Curt, but that was a while ago (I forget when exactly). I was told that since the order hadn't shipped, there had been no billing, and so cancellation was no trouble. Thinking no more of it, I cancelled the order.
Today (2/15/02) I discovered the following charge on my Bank of America VISA check card account.
CHECKCARD OLYMPIC ARMS
INC OLYMPIA WA
Date: 02/14/2002
Amount: $96.95
This implies that the order was in fact not cancelled, and shipped today after a long delay. While I am quite satisfied with previous dealings with Olympic Arms and remain a happy customer, I need this amount refunded immediately to my account, and an RMA to return the FIRSH panels when I receive them. If you have any questions, please email me at
[email protected].
Thank you for your cooperation in this matter.
Respectfully,
Andrew Benton