Arghhh!!!!!!!!
I recall reading a post from one of our members in which he stated that he worked for Dell Support for Precision Workstations.
Here's my dilemna:
In the middle of burning CD's for the WTC project that I'm doing, my machine crapped out.
Dell Support SUCKS!
I paid over $12,000 + $750 for a 3 year on-site service contract for this machine just over a year ago and they don't have parts in stock for repair because it is now "obsolete" !
It's a 620 (s/n HFiGB).
Tech support "thinks" it's either the MB or processor. They have no Xeon processors in stock ! The did manage to finally send me a replacement motherboard, which I installed.
BUT... The system is still not functioning.
(i do have some strange LED indications though)
Can you please e-mail me so I can bug you with a few tech questions??
Thanks a million !
BTW: Anyone contemplating purchasing a Dell high-end machine for work or home should give careful thought to paying for on-site service.
It's totally worthless !