Don't get me wrong....I'm not miserably tortured or hanging on a cross like a martyr here....I carried water bottles. I carried towels. I saw some people who didn't look so good. Frankly, I haven't been through shit compared to the rest of em.
Impressions of the disaster? I was standing in the little coffee room by our offices that face the river. I saw a few guys gathering around, looking out the window. I saw smoke, thought it was a little fire on top of the WTC. Now, in the winter, and even in the summer, you see steam coming off that thing all the time, as you do on many buildings. I thought it was that, or a little fire. I started breaking this one guy's balls, "Whud you do?", Chris Farley-in-TommyBoy-style. He goes, "Dude, this isn't a joking matter". I kind of blew him off, went back to work.
Walking down there again, because there was still a crowd,and at this point, I heard it was a plane. I told the guy who works in the office next to me, "Dude, this is a terrorist attack." I thought that took no brilliance...there is NO WAY to accidentally smash a fixed wing craft into ANYTHING in Manhattan...Anyone who's spent time down there will notice it's Helos only, and they ALWAYS take a route over the river. Couple with that that it just "happened" to hit the tallest building in the city, and I think it was no leap of brilliance on my part. I got almost to the end of the office, could see the bottom half of the trade center (because I wasn't close enough to the window to see panoramic) and, I swear, this and the later screams will stay with me, I heard, "OH MY GOD" from a dozen throats...."What? What?"
"A second plane just hit the other tower."
This may be hard to believe, but I went right back to work. I knew what was going on, and there was exactly zero I could do. And, I think, a part of me was in denial.
People went flying by where I was at my desk a little while later.....I heard, and this is the sound that REALLY sticks with me, "NO! NO! NO!", my co-workers screaming. Alot of the girls turn away immediately and just staggered off, crying. Our whole building shook.
I went down the elevator, and looked across the river. South was gone. I could see, crystal clear, the flames on the north tower. Thinking about it now, I guess it's because they were so immense, that even from over 2500 feet away you could see individual tongues of flame.
I got on the elevator, and walked down the hall, and went to the window. The North tower was gone. In the time it took for me to ride up the elevator, it went from being on fire to just falling.
The boats in the river all slipped moorings. I was told later it was to pick up people who had been blown into the river from the air from the collapse.