I live in new orleans and Cox cable company went out during the hurrican and didn't come back on line till about 10/20/05. I got a bill in november and paid what I owed. Then I get a bill in December for $114.00 and called and was told it was for December and January because they bill a month in advance, but it was an error and I only owned $68.00 and I send in a check. In January I get a bill for $95.00 and $46.00 for that for a past due amount. I'm thinking WTF and call then January 31, 2006 and it could not be explained and then requested the service to be disconnected. The refused to disconnect because they said I was $46.00 behind on my bill. So I ask if I never paid would they just let the cable run and the amount add up every month? The said it would be disconnected some time in the future for none payment. I asked for every supervisor in the departement, but they still refused to disonnect until they received payment. Was told I could give my credit card number , but I refused to trust them with any of that kind of info. So yesterday I got to the customer service center with a check in hand, they will not take cash, and inisisted my cable be disconnected and Cox cable out of my life for the rest of my life. Cable will never get another dime from me. I'll now look into Dish Network.