I received a notice that my credit report had changed. I logged on to look at my credit report and noted a $500 charge off had occured. This dropped my score almost 100 points and out of an excellent credit score. I had no idea what this was for as I always pay bills on time and have great credit.
I called up the agency and they told me to contact some dentist. I called the dentist and they stated there were open bills from 1999 that I had not paid, I said I did not know who they were. The receptionist said I had been put down as head of household for some family. I said "head of household?! I was 19 years old and living in California." She faxed me a copy of the charges. The charges are for crowns, and cleanings, and molds, and stuff I have never had done. I called her back and stated as much. Even when I went in and talked to them, they would not believe me. They said they tried running the charges through "my" health insurance but the charges were rejected. Once again I said "I was in college in 1999, I was 19 and living in California and under my parents health insurance."
They will not believe me and wont take the charges off my credit report.
And get this, the kids on the bill who were worked on, their last names arent even mine.
What can I do? Isnt there something about putting bills that are not yours in the fair credit and reporting act? This office is all paperwork, they dont use computers. I honestly believe there was a mix up, I jut cant get over how these people on the bill arent even the same name as mine yet they say I am repsonsible.
**UPDATE**
I disputed the charge with the credit bureaus, typed up the provided letter, and sent that to the credit agency and the dentists office. I went in to speak with the AR lady at the dentists office and she simply said "just pay the bill and we will take it off your credit report." I replied "oh its coming of my credit report, I already disputed the charge and you have 30 days to prove that the bill is mine which you cannot." So she dug in her records a little deeper.
And then it turns out that I did owe money from when I was 19, I owed $72 that never got paid by the insurance company. They had a signed authorization from me saying I would pay for the charges etc. it was my signature. Somehow the names and amounts got mixxed up in their manual record keeping system. I talked with her about this saying I dont mind paying the bill if you take the charge of my report, because at this point I know she has every legal right to keep it on, at least the $72 portion. She was nice and agrred to take it off if I paid the $72. She wrote up a letter stating they would take the full charge off if I paid the $72. She signed the letter and I paid. Yes its $72 but I care more about my credit score then anything else.
Today I received notification that the write off was removed from my report. Looks like they either one took it off or two could not prove it was my charge and had to take it off.
So in the end, they put a $500 charge of on my credit report which is the first thing I saw, then tried to collect the $500 from me when it should have been $72, and then completely took it off.
Thanks for the help everyone. I still feel like I got screwed by my credit score is fixed. If I owed them money I owed them money, regardless of whose dependent I was or what my financial situationw as like at the time.