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Woman Gets Cable Bill With Derogatory Name

Associated Press
Wed Aug 17, 8:30 PM ET

CHICAGO - LaChania Govan said she got bounced around by her cable company when she called to complain. She made dozens of calls and was even transferred to a person who spoke Spanish — a language she doesn't understand.

But when she got her August bill from Comcast she had no trouble understanding she'd made somebody mad. It was addressed to "Bitch Dog."

"I was like you got to be freaking kidding me," said Govan, 25. "I was so mad I couldn't even cuss."

Govan said the only thing she did to Comcast employees that might be considered rude came after a few dozen calls when she felt she was treated shabbily. "I did tell them, 'You know what, it has to be a qualification to work for your company that you have to be rude,'" she said.

Govan said she talked to a supervisor and he offered her two months free service, which she turned down.

Finally Wednesday, about two weeks after she got her bill, somebody from the company left a message on her answering machine in which the caller apologized.

Comcast officials said it shouldn't have happened.

"We only use the actual customers names on the bill," said Patricia Andrews-Keenan, a Comcast spokeswoman.

Company officials went through the records and identified two people who were involved with the name change and fired them, Andrews-Keenan said. It's unknown why the employees did it.

In another case, Peoples Energy customer Jefferoy Barnes started getting letters addressed to "Jeffery Scrotum Bag Barnes."

"I had no bad words at all. I guess the earliest letter is dated in May and from then on up until now my name has been listed as Jeffery Scrotum Bag Barnes and I have no idea why."

Barnes said he received an apologetic call from a company official. He also has contacted an attorney to determine if he can take legal action.

A Peoples Energy spokeswoman called the letter inexcusable.

god, I never have anything like that drop into my lap, I already have a lawyer

It might not have been the company, actually----my dad once sent a magazine subscrption card in with my cat's name on it, and sure as shit, they sent her a bill.  Not only did she not pay it (she didn't have any money, and as funny as Dad found the whole thing, I'm pretty sure she didn't want a subscription to Playgirl, either,) I started getting a ton of junk mail addressed to my friggin cat.

So it could have been a friend or neighbor having a little joke.

Quoted:

You do have to admit... that's funny!

Jeffery "Scrotum Bag" Barnes......

In highschool, we had an auto tech teacher who was a total retard. He didnt teach us anything, just made us organize tools we never got to use. He had a bunch of POS trucks and vans for his personal vehicles, and one day delivering pizzas i saw all of them parked in the same yard out in some country house. Wrote down his address as a joke and told some friends the next day, cause he always bragged about being unlisted in the phone book. In my science class later that day, i found some of those subscription pullout cards for Maxim and playboy in the desk.  Filled them all out for the teacher and marked "Bill me later". Haha, boy was he pissed.

Quoted: CHICAGO - LaChania Govan ....said Govan, 25. "I was so mad I couldn't even cuss."