For those with the Star Wars EPIV freezing problem:

[ARCHIVED THREAD] - For those with the Star Wars EPIV freezing problem:

Posted: 9/30/2004 9:54:38 PM EDT

While we're on the subject of the Star Wars DVDs, we've been getting many, many questions and complaints about the audio changes and "music issues" on A New Hope. All we can tell you is that Lucasfilm claims the audio on the disc is exactly as they intended it to be. HOWEVER, we are also getting a lot of complaints from readers who have been experiencing a disc playback problem with A New Hope. Apparently, on many players, the disc freezes for a few seconds (we suspect near the layer switch point) and then skips ahead several minutes. Fox Customer Service is taking the names and addresses of people who are experiencing this problem so they can arrange to send you a fixed replacement disc. You can call them at 888-223-2FOX. Again, this addresses the freezing problem only. This is not a replacement for any sound issues. Just FYI.

Posted: 10/1/2004 5:24:35 PM EDT

[#1]

Just a bump cause I forgot who had this problem in the Star Wars thread and want them to see it.

Posted: 10/1/2004 7:17:39 PM EDT

[#2]

I did, thanks!!!

ByteTheBullet (-:

Posted: 10/1/2004 7:32:30 PM EDT

[#3]

Wow that's great news! Hopefully it is a widespread problem. I hope it affects Lucas moree than Fox.

Posted: 10/1/2004 8:59:57 PM EDT

[#4]

Tagged... happened to me.

Posted: 10/1/2004 9:02:36 PM EDT

[#5]

Do you have to send them back the old one?

[ARCHIVED THREAD] - For those with the Star Wars EPIV freezing problem:

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