Really people, leave fair Ratings, some of us work our asses off for our businesses and do all we can for our customers and assholes still leave bad ratings. Last week I had a kid in my shop, I saw him putting my merchandise in his pockets so I turn my back to him and just watched my video screen he didnt know was there. After his pockets were loaded I walked up behind him and told him to empty his pockets, he got all huffy but did it, I didn't call the cops but banned him for life from my property, he left me one star reviews on Yelp and Facebook, he got the last laugh. I have a few other one stars from these millennials that I have had to eject over the years. The whole thing just isn't fair to us and there really isn't anything we can do, just be fair in your ratings.