my so called partner went to a class in New york over the last 3 weeks. I get a call today from his instructor. A guy that just happens to be a freind of mine i met on some other business trips to NYC.

Seems this little bastard was talking shit for 3 weeks about how i never do any work and he is constantly haveing to "bail me out" of equipment repairs.

The truth is i am fed up with this little prick. For 6 years i have been fixing customer accounts he has been tossed out of, running my ass off working after hours because he refuses to answer his phone after 5pm, running the roads all over the state covering his calls so he can take his kids to the doctor, get his car fixed or whatever today's excuse is. Rearanging my schedule so he can have certain holidays off to take the kids to DISNEY and countless other crap. Lets not even count the number days a year he is out sick when he wakes up with a runny nose.

My main problem is our manager won't get involved as his "numbers" are decent. I can not afford to get him fired because it will take a minimum of 1 year to get a new tech trained to fill his slot.

Short of choking the life out of this useless lump of shit and going to jail does anyone have any good suggestions. My only saving grace is everyone that he talked to knows he is full of shit and running off at the mouth.

mike

I have one of those too!
It took a change of managers to sort it all out.

The new manager is a black brother who in his own words "Dont play that"

Somebodys day has ARRIVED! and I'm just setting back and watching!

It sounds as though you are pretty much stuck.  With this limited information, the only thing I can suggest is to stop covering for him.  I'm fairly blunt, so I would just get him in a very private setting and tell him that he is a backstabbing, lying, POS--and I am done covering for him.  His "numbers" look good because of you, so stop helping him--especially when it is to your own detriment.  People like this are just scum, but they breed, so there will always be a bountiful supply.

the only problem with not bailing him out is that OUR customers will suffer and to me that is not an option. That and the fact that i will end up with twice the amount of work fixing the situation after the fact.

As for threating to beat his ass...
A that will get me fired
B if it comes to that it will never be a threat i've got a 45, a shovel, and a lot of open woods [:D]

J/k

mike

This is classic.  If I had a dollar for everytime me or one of my people was in the same boat, I could buy a car.

It's a tough situation for from what you say he is obviously a "Take Credit" type of guy.  Indira Ghandi once said "There are two types of people in life, those that do and those that take credit."  

The way out of this is not easy.  Revenge will only hurt you or your customer.  Confrontation will only make him want to take more credit to make you look bad.  You need to be very slick and cold about this.  The key is "With Holding".  Share just enough for him to do his job and just enough for him to know about what you do while at the same time with hold key information.  Time the release of the information in a manner that leaves no doubt he is a bullshitter.  

An example would be to set back and let him rattle on about a case and you just add a couple words that totally makes him look like he doesn't know shit and was obviously taking undue credit.  Then when he gets all acusing like, just play dumb and apologize. "I didn't know you were going to do the report."

This takes some time but he'll either quit taking credit or lose his job for no one likes his sort. You will find you enjoy setting him up and watching him fall.

This is a business truism.  "Always get rid of your assholes for regardless of how good they are no one else will be good because they are all avoiding the asshole."