I highly recoment this book.
[url=http://www.dogwise.com/ItemDetails.cfm?ID=DTB116&AffiliateID=45029&Method=3]Don't Shoot the Dog by Karen Pryor[/url]
This is the book that "started" clicker training. Honestly, the first edition started it, this is the second edition which is better. Karen used this book to bring operant conditioning to the masses. You don't need a degree in behavior analysis, though it won't hurt.
Let's face it, the biggest problem everyone has, is everyone else's behavior. Doesn't matter who it is, your spouse, your coworkers, your children, or your pets. It is their behavior that causes you problems. Okay, sometimes it is your behavior too. She shows how to change that too.
"Don't Shoot the Dog" tells you how to change their behavior in simple, easy to understand language.
Remember though, this is not a dog book -- though the second edition is a lot more doggier than the first. And it wouldn't hurt to read both editions.