I went to a local super market today and had the following experience. It's easier if I just post the e-mail I sent them. This crap pisses me off!!
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To whom it may concern,
Today my wife and I went shopping at your store, #404. We have shopped there for close to 8+ years. Lately a problem has arisin that needs your attention. Today when we were shopping I forgot to use my Smart&Final discount card. I asked the cashier if they could re-ring up the items so I could recieve the discount. I asked this because I am a very smart shopper and knew I had bought several items on sale.
During the course of re-ringing the groceries the register only found 3 items that applied for the discount. I found this odd. I also noticed that another item rang up cheaper then the posted shelf price! I meantioned this to the cashier. She stated that the store needed a good price scanning because she knew several items were mis-priced!!
Again, I got curious and when I got home I checked my receipt. We bought a total of 34 items, of those I found 5 errors(14.7%!!).
This was on 12-5-02 @ 14:31:33
Cashier: Amy
Store#: 404
Term#: 3
Trans#: 89
My wife has approached this store before concerning expired milk as was treated rather rudely, but that is in the past. Mis labeled prices however is unexceptable to me.
I await your reply.
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We will see what they say.
Sgtar15