Quoted:
…….I decided to take Rock River Arms side on this.
When Tim Green posted that he was calling for a boycott of Rock River Arms because they dropped the ball on the Hero Rifles
Well I talked to the owners of Rock River Arms that day Tim G. posted that. I informed them that the post was not with the sanction of AR15.com and was totally done by Castle Arms.
Rock River's side of the Hero rifle debacle is as follows.
When the original order was placed for the LEGP AR15.com rifles Castle Arms never came through with the quantity they commited to verbally. So RRA did not take thier verbal commitment for the Hero rifles seriously.
RRA repeatedly tried to get Castle Arms to commit funds or even issue a purchase order for the Hero Rifles. Castle Arms would not do so. It was my understanding the funds for the Hero Rifles was collected ahead of time and could have been forwarded to Rock River Arms when the order was placed. Kudos to Armalite for comming through on those rifles on such short notice but it was the previous friction between Castle Arms and Rock River Arms that caused Rock River never to fill that order not just a drop the ball on Rock River Arms part.
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The other side of the story which was posted but seems to be forgotten now.
The Hero’s Rifle was a different project that the LEGP. Written Purchase Orders were giving for orders to RRA. While Castle did not come through with the quantity we committed to, RRA never came through with the production time promised & needed to make the sales. We did coordinate with RRA to keep them informed so they would not overextend buying of components for rifles that orders were not coming in for due to production delays. A written Purchase order was sent to RRA for the Hero’s Rifles, 111401JS1. Here is the history
Orders placed 10-12-01, 11-6-01 & 11-14-01
Faxed inquiry 12-3-01 No response (delivery confirmed)
Faxed another inquiry 12-10-01 No response (delivery confirmed)
Phone inquiry 12-12-01 Spoke to woman, she spoke to a man & her quote was “he said we will ship tonight”
Phone inquiry 12-19-01: Spoke to Mark he said would ship that night
Phone inquiry 1-7-02: Spoke to Mark, he will check into it.
Phone inquiry 1-7-02: Spoke to Mark, he will check into it
Phoned inquiry 1-15 5:10 pm left message asking them to call ref a PO for standard A2. No response – delivery confirmed
Faxed inquiry 1-17-02. (inquired about all open orders) No response – delivery confirmed
Faxed inquiry 1-24-02. “ No response – delivery confirmed
Faxed inquiry 2-1-02. “ No response – delivery confirmed
2-2 Spoke to them (terry) & placed order at Shot Show for more rifles, they said thanks. Did not speak to Mark or Chuck.
Faxed inquiry 2-10 (inquired about all open orders) No response – delivery confirmed
2-13-02 Referred customer to RRA to check on their order since no response.
Faxed inquiry 2-14-02 (inquired about all open orders) No response – delivery confirmed
2-19-02 Phone call from one of the Hero recipients saying he just had a call from Rock River ref info on the LE Tac stock. RRA said stocks were available & calling because the person was on their list to call if interested. When the subject of the Hero rifles was raised Linda said she didn’t know a thing about them & maybe their fax machine had run out of paper. Mark then called the recipient said he would call Castle right away. No call
Faxed inquiry 2-20-02 (inquired about all open orders) No response – delivery confirmed
Faxed cancellation of Hero’s rifles & other orders for other FFL & users.