Quoted:
They couldn't post the ISO for you to download?
The problem is too much fucking out sourcing and not enough communication. The company I'm doing the job didn't have any clue that these IBM computers need a BIOS utility to update the serial number nor did they know anything was being shipped until they started calling people.
This isn't the first time they sent me a borked WO either. A few months ago I had to do a hard drive repair at a liquor store in Bumfuck VA(I was way out in the country, no cell service of any kind what so ever.
) It turned out the help desk of the ABC store transposed the store numbers when taking the work order so I end up in the wrong place along with the part. I did get paid the full amount for that job though.
If I do end up finishing this job I'm going to get paid $90(maybe more if there is more bullshit), now you figure the company paying me is going to bill their customer who is then going to bill the end user. So this "simple" serial number update which I'm sure could have been done remotely with an OS flash utility is going to cost around $500 I bet. It's just freaking crazy and some what sickening.