MS Outlook question

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Posted: 11/2/2009 8:53:17 PM EDT

when I try to click a web link in my e-mail I get this message:

this operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.

How do I undo this on my computer?
Running windows 7 and it wasn't doing this with Vista

Posted: 11/2/2009 8:59:36 PM EDT

[#1]

what version of outlook and windows

can clicking on any other links, sans outlook, invoke a browser?

Posted: 11/2/2009 9:03:59 PM EDT

[#2]

Quoted:
what version of outlook and windows

can clicking on any other links, sans outlook, invoke a browser?

outlook 07
win 7
none of the links are working.
I tried loking in outlook and internet properties.

Posted: 11/2/2009 9:21:34 PM EDT

[#3]

Quoted:

Quoted:

what version of outlook and windows

can clicking on any other links, sans outlook, invoke a browser?

outlook 07

win 7

none of the links are working.

I tried loking in outlook and internet properties.

Sorry.. I though in my not-infinite wisdom, you would say if you were running 64bit or 32bit ... that will start to matter in the coming months and years.

So, clicking on any link anywhere, except in a browser, (take that literally) will not open a browser?

Posted: 11/2/2009 9:35:53 PM EDT

[#4]

Quoted:

Quoted:
what version of outlook and windows

can clicking on any other links, sans outlook, invoke a browser?

outlook 07
win 7
none of the links are working.
I tried loking in outlook and internet properties.

Sorry.. I though in my not-infinite wisdom, you would say if you were running 64bit or 32bit ... that will start to matter in the coming months and years.

So, clicking on any link anywhere, except in a browser, (take that literally) will not open a browser?

64 bit
and no browser will open when clicking any links in my e-mails.
Kind of a PITA when checking order status

Posted: 11/2/2009 10:36:11 PM EDT

[#5]

what browser are you using?

Posted: 11/2/2009 11:34:17 PM EDT

[#6]

Quoted:
what browser are you using?

IE8

Posted: 11/3/2009 2:46:18 AM EDT

[#7]

you can try to do a repair install of outlook. to go to the control panel > click change > repair.

you can try to download the latest sp2 for office.

i've seen this before don't remember how i fixed it.

Posted: 11/3/2009 6:39:50 AM EDT

[#8]

Click Start, select "Default Programs", click "Set program access and computer defaults", click "Custom" and select "Internet Explorer" and then finally click OK.

Should do the trick.

-d

Posted: 11/3/2009 6:50:48 AM EDT

[#9]

Quoted:
you can try to do a repair install of outlook. to go to the control panel > click change > repair.

you can try to download the latest sp2 for office.

i've seen this before don't remember how i fixed it.

didn't work

Posted: 11/3/2009 6:51:02 AM EDT

[#10]

Quoted:
Click Start, select "Default Programs", click "Set program access and computer defaults", click "Custom" and select "Internet Explorer" and then finally click OK.

Should do the trick.

-d

didn't work

Posted: 11/3/2009 7:15:50 AM EDT

[#11]

Quoted:

Quoted:
Click Start, select "Default Programs", click "Set program access and computer defaults", click "Custom" and select "Internet Explorer" and then finally click OK.

Should do the trick.

-d

didn't work

Hmm.. you've got a different problem than most then. That has worked every time I've had that issue on a clients machine.

-d

Posted: 11/3/2009 7:16:31 AM EDT

[#12]

Quoted:

Quoted:
Click Start, select "Default Programs", click "Set program access and computer defaults", click "Custom" and select "Internet Explorer" and then finally click OK.

Should do the trick.

-d

didn't work

DELETE ME. ARFCOM is having serious issues this morning with non-responsiveness.

-d

Posted: 11/3/2009 7:51:41 AM EDT

[#13]

Is this a personal computer or a work computer?

Are you a part of a domain?

What does your IT guy say about this?
Any reason you can't right click on the link in the email and select "copy hyperlink?"

Posted: 11/3/2009 8:18:07 AM EDT

[#14]

seems like his system is not setup to invoke a browser when a link is clicked.

or outlook is borked and does not know to request a link load.

Posted: 11/3/2009 1:40:45 PM EDT

[#15]

Quoted:
Is this a personal computer or a work computer?

Are you a part of a domain?

What does your IT guy say about this?

Any reason you can't right click on the link in the email and select "copy hyperlink?"

home personal PC
right clicking the link and copying it works but still a PITA

Posted: 11/3/2009 2:54:34 PM EDT

[#16]

Quoted:

Quoted:

Is this a personal computer or a work computer?

Are you a part of a domain?

What does your IT guy say about this?
Any reason you can't right click on the link in the email and select "copy hyperlink?"

home personal PC

right clicking the link and copying it works but still a PITA

which version of windows 7?

Posted: 11/3/2009 3:17:47 PM EDT

[#17]

Quoted:

Quoted:
Is this a personal computer or a work computer?

Are you a part of a domain?

What does your IT guy say about this?

Any reason you can't right click on the link in the email and select "copy hyperlink?"

home personal PC
right clicking the link and copying it works but still a PITA

which version of windows 7?

home premium

Posted: 11/3/2009 6:36:13 PM EDT

[#18]

Try to reset IE. Go into Internet Explorer and reset the default settings: IE -> Internet Options -> Advanced -> Restore Defaults. Shut down and restart Outlook. Try a link again.

-d

Posted: 11/3/2009 10:21:58 PM EDT

[#19]

Quoted:

Quoted:
Is this a personal computer or a work computer?

Are you a part of a domain?

What does your IT guy say about this?

Any reason you can't right click on the link in the email and select "copy hyperlink?"

home personal PC
right clicking the link and copying it works but still a PITA

which version of windows 7?

home premium

Do you have any web browsers installed such as Chrome, netscape, safari, blah blah?
If you do launch IE >Tools> Internet Options>Programs> Make sure IE is selected as the Default Browser>Ok > Close IE
Launch Outlook then click on link inside email > verify if IE opens
If yes then select the browser you wish to use

let me know if this works

Posted: 11/4/2009 4:45:45 AM EDT

[#20]

Quoted:
Try to reset IE. Go into Internet Explorer and reset the default settings: IE -> Internet Options -> Advanced -> Restore Defaults. Shut down and restart Outlook. Try a link again.

-d

didn't work

Posted: 11/4/2009 4:46:13 AM EDT

[#21]

Quoted:

Quoted:
Is this a personal computer or a work computer?

Are you a part of a domain?

What does your IT guy say about this?

Any reason you can't right click on the link in the email and select "copy hyperlink?"

home personal PC
right clicking the link and copying it works but still a PITA

which version of windows 7?

home premium

Do you have any web browsers installed such as Chrome, netscape, safari, blah blah?
If you do launch IE >Tools> Internet Options>Programs> Make sure IE is selected as the Default Browser>Ok > Close IE
Launch Outlook then click on link inside email > verify if IE opens
If yes then select the browser you wish to use

let me know if this works

didn't work either