So, when you start the computer (my wife's), everything starts up like it's going to work... allowing you to select the user you wish to log on as... then BAM I get the, "Windows Explorer has generated errors and needs to close." followed closely by "Dr Watson has generated errors and needs to close."
None of the icons are on the desktop. The taskbar is there (with the start-menu and clock and all that), but when you put the cursor over the taskbar, it goes to the hour glass.
I've searched MSN help and tried every safe-mode, DOS and reboot trick I know...
This all happened when my wife downloaded a windows update (don't know which one.)
The DOS mode works just fine, so, at worst case, I can copy the my documents folder onto a thumb-drive and use the "format C" option, but I'd prefer not to do that.
All help is appreciated.
Matt