Thank you for that information. I just got this message from the BBB. In short, they are useless
"This message is in regard to your complaint submitted on 11/18/2016 against Bullseye Processed Brass ATTN: Curt Schaekel. Your complaint was assigned ID 11835104.
After repeated unanswered correspondence to the company from our office, the Bureau has decided to close this complaint and note that the business did not respond to the complaint.
This complaint will be reflected on the company's BBB Reliability Report with the following language: "The company failed to respond either to the consumer or the Bureau to the complaint(s) filed."
To pursue this matter further, you may wish to contact your state's Attorney General's Office, seek legal advice, or file in small claims court.
Please feel free to contact us with any further questions.
Regards,
Debbie Wells
Better Business Bureau"