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Posted: 4/22/2002 8:02:19 AM EDT
We all read about the crappy dealers over and over, but rarely do we see stories about GREAT customer service.

I bought a DPMS collapsible stock from a guy near me, from the EE, NIB.

First time out, the nut came off and I lost it and the latch. I remembered NIB, and emailed the original owner. He told me DPMS was good at customer service, but I didnt expect the reply I got from them.

"E-mail me your name, address, etc., and I'll send the pieces/parts out."

What a first class act, and I wasnt even their original customer. Thanks a million DPMS, you have a new customer.....



Peace of mind.........PRICELESS.....
Link Posted: 4/22/2002 1:33:14 PM EDT
Damn...can`t keep a secret........
Link Posted: 4/22/2002 1:35:34 PM EDT
Great to hear. Thanks for the info. I am getting ready to order a lo pro 20" upper.
Link Posted: 4/22/2002 2:27:31 PM EDT
I have a DPMS and I love it! it works great and is very accurate.
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