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Posted: 4/12/2006 7:24:44 AM EDT
Ordered a Pentagon X3 Xenon (the big 135 lumen bastard) from Operation Parts and when it showed up wouldn't wouldn't work.

Called Pentagon and with no questions asked said they will be mailing me a new bulb assembly by the end of the week.

Great customer service will be rewarded with repeat business. Thanks pentagon.
Link Posted: 4/12/2006 1:18:17 PM EDT
hope you don't have to return it a second and third time... should have bought a surefire.
Link Posted: 4/12/2006 6:38:04 PM EDT
[Last Edit: 4/12/2006 6:39:19 PM EDT by akajimmy]

Originally Posted By FROST18E:
Ordered a Pentagon X3 Xenon (the big 135 lumen bastard) from Operation Parts and when it showed up wouldn't wouldn't work.

Called Pentagon and with no questions asked said they will be mailing me a new bulb assembly by the end of the week.

Great customer service will be rewarded with repeat business. Thanks pentagon.



Which way are the batteries facing. The positive end should be facing towards the switch.

Nice to hear they have a good return policy. I have an X3 and I like it a lot.
Link Posted: 4/12/2006 9:03:15 PM EDT
I made sure they were facing the right way. backwards compared to most lights.
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