I picked up a lasermax for my 1911. Overall, a pretty slick toy.
I took it out shooting, and had a problem.
the 1911 model is user adjustable. It replaces the factory guide rod, and has 4 set screws to zero. well, either i unscrewed one too far, or it came loose. BANG...BANG....BANG....jam.
One fo the screws was stickign out jsut a bit too far. Snagged the recoil plug and smashed the hex head.
Now i've got a hex type screw that's rounded so i cna't get the hex wrench in there.
Ideas?
I attempted to contact LAsermax 4 different times. Every time i get an answering machine. I've left contact info all times, and brief description. asked if it's covered under warranty, and if not, how much to repair.
a week later, still no response.
This is rediculous. A $300 some dollar laser, that broke on the first outing. Then they refuse to even contact me.
anyone else dealt with Lasermax before? Is shitty customer service standard?