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Page AR-15 » Optics, Mounts, and Sights
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Link Posted: 1/12/2017 6:57:45 PM EDT
[#1]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
I have a 553 from 2011-2012ish. I think I'm going to send mine back.  Anyone know what the MSRP of the 553 was around that time period? Or at least what value Eotech has been approving?  I see it's listed for $749 on their website right now, but it can't be that high for refund purposes. Or is it?
View Quote


try current MSRP. worst they can say is no.
Link Posted: 1/14/2017 2:35:54 PM EDT
[#2]
Model EXPS3. Request $688.50
Request sent 1/4/17
Eotech return email 1/5/17
Ups mailed 1/6/17
Received 1/11/17 signed by Alvarado
Called for status  1/30/17...... not in system yet..... called 2/15/17 for updates... not in system yet
Check received 3/28/17
Link Posted: 1/22/2017 10:06:19 AM EDT
[#3]
512 a65 dated 2013, requested $450
Sent request December 20th
Approved January 3rd
Mailed Jan 13th(approval email was in junk folder)
Delivered Jan 17th
Waiting
Link Posted: 1/25/2017 6:33:24 PM EDT
[#4]
Model - 512 (Nov 2011)
Requested - $459 on 1/17/17
Approved - 1/18/17
Shipped  - 1/25/17
Received - 1/27/17
Payment -
Link Posted: 1/30/2017 12:04:27 PM EDT
[#5]
Hey, how are you guys sending these back?  The email I received from them mentions keeping the USPS tracking number but I was going to use UPS.  Has anyone else done that and do you think it will be a problem?

Thanks,
Link Posted: 1/30/2017 12:09:14 PM EDT
[#6]
You could send it carrier pigeon as long as you have proof that it was delivered.
Link Posted: 1/30/2017 12:12:20 PM EDT
[#7]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
You could send it carrier pigeon as long as you have proof that it was delivered.
View Quote


thanks
Link Posted: 2/3/2017 4:03:56 PM EDT
[#8]
Got my check today 2-3-2016
Took almost 2 months but not to bad to get my money back.
465.00 Total back


Discussion ForumsJump to Quoted PostQuote History
Quoted:
Sent in request for refund: Dec 11 2016
Got Approval for refund on: Dec 12 2016
Sent Package Via Insured UPSP Priority Mail: Dec 14 2016
Delivered: Saturday, December 17, 2016 10:52 AM
Update: Got Check today 2-3-2017

Will update as Needed.
View Quote
Link Posted: 2/4/2017 3:26:27 PM EDT
[#9]
Returned a EXPS3-2 TAN. Requested $689.

Return Requested: 1/7/17
Return Authorized: 1/9/17
Optic Shipped: 1/10/17
Optic Delivered to EOTech: 1/12/17 9:28am signed for by A Alvarado
Confirmation of receipt: TBD
Check received: TBD

Will update when more info becomes available.
Link Posted: 2/4/2017 7:25:20 PM EDT
[#10]
Returned a 512, manufactured November 2008

Submitted a return request for $459: 8 Dec 16
Eotech rejected the request, told me to resubmit for $419: 12 Dec 16
Request resubmitted and approved: 13 Dec 16
Shipped sight to Eotech: 16 Dec 16
Sight arrived at Eotech: 21 Dec 16
Received check today, 4 Feb 17
Link Posted: 2/5/2017 5:28:53 PM EDT
[#11]
Optic received by Eotech - 11/23/16
Received check - 2/3/16
Link Posted: 2/6/2017 1:37:26 AM EDT
[#12]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Refund request submitted: 12/03/2016
Refund request approved: 12/05/2016
Shipped sight via USPS: 12/08/2016
Sight received at L-3: 12/19/2016
Refund check received: TBD
View Quote


Check was waiting in my mailbox... from approval to check was about 2 months.
Link Posted: 2/6/2017 11:09:47 AM EDT
[#13]
Just received check after 2.5 months.
Link Posted: 2/7/2017 2:00:59 AM EDT
[#14]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Optic received by Eotech - 11/23/16
Received check - 2/3/16
View Quote


That's some good customer service, they went back in time to deliver the check.
Link Posted: 2/7/2017 12:41:44 PM EDT
[#15]
EOTech 512 manufacture date September 2005

Submitted refund request for $459.00 on 02/02/2017
Request denied on 02/06/2017 and told to resubmit for $389.00
Resubmitted request for $389.00 on 02/07/2017
Request approved 02/08/2017
Link Posted: 2/9/2017 6:59:12 PM EDT
[#16]
552 mfg 10/30/04
Return Jan 3,2013
Refund dated 1/31/2017
Link Posted: 2/15/2017 1:13:51 PM EDT
[#17]
FYI...they are only issuing refunds for units that were made before november 2015. Has anybody here gotten a refund for any units made after that date?
Link Posted: 2/15/2017 5:44:35 PM EDT
[#18]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Returned a EXPS3-2 TAN manufactured July 2015. Requested $689.

Return Requested: 1/7/17
Return Authorized: 1/9/17
Optic Shipped: 1/10/17
Optic Delivered to EOTech: 1/12/17 9:28am signed for by A Alvarado
Confirmation of receipt: TBD
Check received: TBD

Will update when more info becomes available.
View Quote


Posting an update.

I called EOTech 6 days ago (2/9/17) and was told they had no information for me and wouldn't until 30 days had passed since they had received my optic, not since they approved the refund.

I then called today (2/15/17) because it has now been comfortably over the 30 days since they received it and I wanted to make sure they actually had it. The lady I spoke with, who while very pleasant, had no idea where my optic was. She assured me that they had it, but they had no file on my refund or anything. This is was not very confidence inspiring. She then gave me what sounded like a prepared little monologue about how they process refunds as fast as they can and they would take my number and email address to contact me when they finally had any kind of update.

I'm really a bit confused by how they're handling this whole process. It doesn't seem like they have a very efficient system in place.
Link Posted: 2/15/2017 8:41:53 PM EDT
[#19]
FOR ALL YOU GUYS WHO ARE WORRYING ABOUT NOT GETTING THEIR MONEY...DON'T.

i collected 5 checks from them last year and found a new source for older eotechs for cheap to make some cash...the money will always come in.

i wish the VW buyback program was this simple !
Link Posted: 2/16/2017 3:42:54 AM EDT
[#20]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
FOR ALL YOU GUYS WHO ARE WORRYING ABOUT NOT GETTING THEIR MONEY...DON'T.

i collected 5 checks from them last year and found a new source for older eotechs for cheap to make some cash...the money will always come in.

i wish the VW buyback program was this simple !
View Quote


Link Posted: 2/16/2017 12:14:27 PM EDT
[#21]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


View Quote


No kidding... I guess everyone needs to make a quick buck somehow.
Link Posted: 2/18/2017 11:39:55 AM EDT
[#22]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


No kidding... I guess everyone needs to make a quick buck somehow.
View Quote


Hopefully they deny one of his claims and leave him in the red.

Pretty weak.
Link Posted: 2/18/2017 12:05:37 PM EDT
[#23]
Returning a 512 Manf 2/2008 requesting $465

Return Requested: 2/18/17
Return Authorized: TBD
Optic Shipped: TBD
Optic Delivered to EOTech: TBD
Confirmation of receipt: TBD
Check received: TBD
Link Posted: 2/21/2017 10:53:42 AM EDT
[#24]
Returning a XPS2 Manf 9/2012 requesting $550

Return Requested: 2/20/17
Return Authorized: 2/21/17
Optic Shipped: 2/24/17
Optic Delivered to EOTech: 2/27/17
Confirmation of receipt: TBD
Check received: TBD
Link Posted: 2/21/2017 12:26:34 PM EDT
[#25]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Returning a 512 Manf 2/2008 requesting $465

Return Requested: 2/18/17
Return Authorized: 2/21/17
Optic Shipped: 2/21/17
Optic Delivered to EOTech: TBD
Confirmation of receipt: TBD
Check received: TBD
View Quote
Link Posted: 2/21/2017 7:21:40 PM EDT
[#26]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
FOR ALL YOU GUYS WHO ARE WORRYING ABOUT NOT GETTING THEIR MONEY...DON'T.

i collected 5 checks from them last year and found a new source for older eotechs for cheap to make some cash...the money will always come in.

i wish the VW buyback program was this simple !
View Quote

People like you are how companies come to regret making a good faith effort to make things right with the customer. Regardless of how you feel about L3, they don't have to do this. At all. They're trying to repair relations with their customer base and make good on people feeling their products were misrepresented.

You're currently being That Guy, and being publicly proud of it. Don't be That Guy.
Link Posted: 2/21/2017 8:20:11 PM EDT
[#27]
Fucking crooked and proud of it?
Maybe the admin here can forward his personal info, along with his admitted claims to EOTech
Link Posted: 2/24/2017 11:57:05 AM EDT
[#28]
Returning a 512 Manf 2/2008 requesting $465

Return Requested: 2/18/17
Return Authorized: 2/21/17
Optic Shipped: 2/21/17
Optic Delivered to EOTech: 2/23/17
Confirmation of receipt: TBD
Check received: TBD
Link Posted: 3/2/2017 1:24:01 AM EDT
[#29]
whats the difference between me returning it instead of other people? i walked into the range one day and told 4 people to return theirs for maximum price to make some money. i cpuld have offered them a little cash for it...but decided to put them into the loop. remember crooked is when eotech lied regarding the capability and durability of these units!

some people just dont want to invest that much money and not see a return for 3 to 4 months. and by the way...i have been denied because the unit was produced post 11/15. it was all good because i sold it for a small profit to somebody who wanted to flip it overseas when he moved. anyway...they give a green light prior to sending the units in. so its very easy.
Link Posted: 3/2/2017 1:29:50 AM EDT
[#30]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Fucking crooked and proud of it?
Maybe the admin here can forward his personal info, along with his admitted claims to EOTech
View Quote


yea good luck hater. personal info on a website like this? dont tell me you used your actual info to register on internet forums? and how can you say crooked? no laws are being broken. i am open and public about this because i simply wouldnt mind anybody else cashing in on a big company's screw up. share the knowledge...share the wealth.
Link Posted: 3/2/2017 1:32:10 AM EDT
[#31]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Fucking crooked and proud of it?
Maybe the admin here can forward his personal info, along with his admitted claims to EOTech
View Quote


maybe the admin can curb your language as well homey. i really hope you don't kiss your mother with that anus mouth of yours. you could have simply made yoir comment without using that word.
Link Posted: 3/2/2017 6:36:01 AM EDT
[#32]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


yea good luck hater. personal info on a website like this? dont tell me you used your actual info to register on internet forums? and how can you say crooked? no laws are being broken. i am open and public about this because i simply wouldnt mind anybody else cashing in on a big company's screw up. share the knowledge...share the wealth.
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
Fucking crooked and proud of it?
Maybe the admin here can forward his personal info, along with his admitted claims to EOTech


yea good luck hater. personal info on a website like this? dont tell me you used your actual info to register on internet forums? and how can you say crooked? no laws are being broken. i am open and public about this because i simply wouldnt mind anybody else cashing in on a big company's screw up. share the knowledge...share the wealth.


Obama, is that you?
Link Posted: 3/4/2017 3:51:13 PM EDT
[#33]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


Obama, is that you?
View Quote


hell no! obama? just cuz im in NYC dont mean im one of those stupid people who think racism is real, unity and saving the planet is the way of life. i am an open republican and i support trump all the way! no more mexicants and no more moose lums. dont u dare compare me to knee grobumma
Link Posted: 3/7/2017 6:36:01 PM EDT
[#34]
Anyone get any checks lately?
Link Posted: 3/7/2017 6:47:16 PM EDT
[#35]
Nope.... I'm almost at the 2 month mark and by reading other people that's about the time frame.
Link Posted: 3/7/2017 6:52:36 PM EDT
[#36]
Thursday will be 8 weeks since they received my EXPS-3. I've called twice and I still haven't been told they have it. They said they'd email me with something, but I never got anything. I'm just hoping any day now I'll walk out to my mailbox and there will be a $704 check in there.
Link Posted: 3/15/2017 11:48:54 AM EDT
[#37]
EXPS 3-0
Approved 2/8 for $679
Received 2/13
Called them today, they have it in their system and advised I should receive check within a week or two.  We will see
Link Posted: 3/15/2017 11:52:29 AM EDT
[#38]
How many of you guys have valid issues and how many are just cashing in? Just qurious.
Link Posted: 3/15/2017 1:02:29 PM EDT
[#39]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
How many of you guys have valid issues and how many are just cashing in? Just qurious.
View Quote


Most are undoubtedly cashing in and (though not all) getting MSRP despite paying less. But, it's the mess EOTech made for themselves (i.e., not requiring a receipt).
Link Posted: 3/15/2017 2:09:08 PM EDT
[#40]
Just missed a call from Eotech refund people. Said they are waiting for Eotech to deposit money in the refund account and then they will mail me a check. They went as far to say they have " no time frame" as to when the money will be deposited...
Link Posted: 3/15/2017 5:40:37 PM EDT
[#41]
Returned a EXPS3-2 TAN manufactured July 2015. Requested $689.

Return Requested: 1/7/17
Return Authorized: 1/9/17
Optic Shipped: 1/10/17
Optic Delivered to EOTech: 1/12/17 9:28am signed for by A Alvarado
Confirmation of receipt: 3/15/17
Check received: TBD
View Quote


EOTech called today. There wasn't much information to be had other than that they were in possession of my optic and my check would be included in the next batch that goes out. They couldn't tell me when that would be however. Someone over there at EOTech is going to send me an email when the refund check is issued. If you're counting, I'm over 8 weeks at this point.

I'll update again when I get any kind of new information.
Link Posted: 3/24/2017 10:40:21 AM EDT
[#42]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Returning a XPS2 Manf 9/2012 requesting $550

Return Requested: 2/20/17
Return Authorized: 2/21/17
Optic Shipped: 2/24/17
Optic Delivered to EOTech: 2/27/17
Confirmation of receipt: 3-24-17
Check received: TBD
View Quote

I called EOTech to day and they have  my optic and my check would be sent out to day.  The person on the phone sed to expect within 7 to 10 business days. lets see i will post when i get my check
Link Posted: 3/26/2017 2:12:15 PM EDT
[#43]
That's great, at least someone is getting their refund!

Hopefully they send mine too! They called 11 days ago and said they had my sight (finally) that I sent in on January 10th, but had no information for me as to when I would be cut a check. Should I call them today?
Link Posted: 3/26/2017 3:19:40 PM EDT
[#44]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


I called EOTech to day and they have  my optic and my check would be sent out to day.  The person on the phone sed to expect within 7 to 10 business days. lets see i will post when i get my check
View Quote
Number ?

My case is:

I filed the orig request months and months ago ( maybe 6-7-8 ? ) Got approval and OK to ship email .docs back and I just sat on it the past 6-9 months

I am guessing all will be OK if I ship now to receive my refund approved on the 1 single eotech I claimed. The other eotech I own is newer and has zero problems. I plan to keep it

If anyone can post the number / name of person to contact at eotech I would much appreciate it ( or IM message me )
I just want to touch bases with them prior to shipping them a unit with paperwork approval from 6+ months ago

thanks
Link Posted: 3/27/2017 4:01:24 PM EDT
[#45]
Got my check today
Delivered to eotech 1/23
Link Posted: 3/27/2017 6:48:26 PM EDT
[#46]
Eotech 512 Manufacture date: June 2007

Applied- 30 Dec 2016
Approved - 4 Jan 2017
Shipped - 6 Jan 2017
Refunded 27 March 2017
Link Posted: 3/27/2017 7:10:17 PM EDT
[#47]
One of the ones I sent it was submitted too high. They sent me a note on what to ask and then resubmitted. Waiting on refund.
Link Posted: 3/28/2017 8:15:45 AM EDT
[#48]
Sounds like the next batch of checks shipped. Bet mine comes today
Link Posted: 3/28/2017 9:46:41 AM EDT
[#49]
the phone number was in the email that they sent me here it is   1-888-952-9092
Link Posted: 3/28/2017 12:18:25 PM EDT
[#50]
Just got my check! Here's the final score.

Quoted:
Returned a EXPS3-2 TAN manufactured July 2015. Requested $689.

Return Requested: 1/7/17
Return Authorized: 1/9/17
Optic Shipped: 1/10/17
Optic Delivered to EOTech: 1/12/17 9:28am signed for by A Alvarado
Confirmation of receipt: 3/15/17
Check received: 3/28/17
View Quote
Page / 28
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