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Posted: 2/12/2006 11:52:41 AM EDT
I'm shocked and pissed!

I've been a Netflix customer for quite some time. It used to be a good service, emphasise one the "used to be". It used to be 3 days for them to receive a movie, then 3 days to get the next movie to me. Then I noticed that the shipping times started to slow. It started to take a week for them to receive it, then 3 days to a week for me to receive the next one. The receipt/delivery times got real erratic.

I emailed them, and used the "lost DVD" feature many times. They sent responses telling me that they appreciated the feedback, they would check into the problem, and they were doing everything to keep Netflix the best service, and me a happy customer. After reading the news today, I realize that they were just liars! It is all about their bottom line. Customers like me that return movies quickly in order to receive the next one quickly get "throttled" back.

Liars! I've got news for them, they can kiss my bottom line!

Articles and websites-
http://www.cnn.com/2006/US/02/10/netflix.renters.ap/index.html
http://news.yahoo.com/s/ap/20060210/ap_en_mo/netflix_throttling_2
http://www.dvd-rent-test.dreamhost.com/
http://www.hackingnetflix.com/

2guntom
454 Casull +
Link Posted: 2/12/2006 11:53:38 AM EDT
Huge story in the news lately. Greedy scammers pure and simple.
Link Posted: 2/12/2006 11:55:30 AM EDT
This is a repost, but a pretty good one. I am a long time satisfied netflix customer too, but also a frequent renter, and I have never noticed the "throttling" if it has ever happened to me. I am going to tell them to take a flying leap when I get home though, and will switch to blockbuster's service, even though I hate that company.
Link Posted: 2/12/2006 11:55:48 AM EDT
This has happened to the wife and I as well. We had "Wedding Crashers" on our list for over a month. Never came but after I read the article on Yahoo, I know why.
Link Posted: 2/12/2006 11:58:58 AM EDT
[Last Edit: 2/12/2006 12:00:23 PM EDT by tc6969]
Link Posted: 2/12/2006 11:59:37 AM EDT

Originally Posted By Chairborne:
This is a repost, but a pretty good one. I am a long time satisfied netflix customer too, but also a frequent renter, and I have never noticed the "throttling" if it has ever happened to me. I am going to tell them to take a flying leap when I get home though, and will switch to blockbuster's service, even though I hate that company.



We tried the online Blockbuster service, we were none to impressed. It took even longer to get the DVDs.
Link Posted: 2/12/2006 11:59:44 AM EDT

Originally Posted By tc6969:
We had a 44 post two pager on this last week.



IBTL?
Link Posted: 2/12/2006 12:00:42 PM EDT

Originally Posted By rcoers:

Originally Posted By Chairborne:
This is a repost, but a pretty good one. I am a long time satisfied netflix customer too, but also a frequent renter, and I have never noticed the "throttling" if it has ever happened to me. I am going to tell them to take a flying leap when I get home though, and will switch to blockbuster's service, even though I hate that company.



We tried the online Blockbuster service, we were none to impressed. It took even longer to get the DVDs.



Damn, I need a plan C.
Link Posted: 2/12/2006 12:00:56 PM EDT
Link Posted: 2/12/2006 12:02:48 PM EDT
Link Posted: 2/12/2006 12:06:03 PM EDT
If you read at some of the websites I linked, Blockbuster is playing the same "throtling" game. They are no better.

Where is this thread where all of this was discussed? How about a link? I'd like to read it.

I tried to do a search for similar threads before I posted, but the search feature does NOT cover the General category.

It was new news to me today.

2guntom
454 Casull +

Link Posted: 2/12/2006 12:09:34 PM EDT
[Last Edit: 2/12/2006 12:09:34 PM EDT by tc6969]
Last weeks NetFlix thread http://www.ar15.com/forums/topic.html?b=1&f=5&t=434918
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