I'm shocked and pissed!
I've been a Netflix customer for quite some time. It used to be a good service, emphasise one the "used to be". It used to be 3 days for them to receive a movie, then 3 days to get the next movie to me. Then I noticed that the shipping times started to slow. It started to take a week for them to receive it, then 3 days to a week for me to receive the next one. The receipt/delivery times got real erratic.
I emailed them, and used the "lost DVD" feature many times. They sent responses telling me that they appreciated the feedback, they would check into the problem, and they were doing everything to keep Netflix the best service, and me a happy customer. After reading the news today, I realize that they were just liars! It is all about their bottom line. Customers like me that return movies quickly in order to receive the next one quickly get "throttled" back.
Liars! I've got news for them, they can kiss my bottom line!
Articles and websites-
http://www.cnn.com/2006/US/02/10/netflix.renters.ap/index.html
http://news.yahoo.com/s/ap/20060210/ap_en_mo/netflix_throttling_2
http://www.dvd-rent-test.dreamhost.com/
http://www.hackingnetflix.com/
2guntom
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