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Posted: 2/2/2006 10:49:35 AM EDT
One of our company's employees just came back to tell me that he took a call from a customer who was "extreemly upset" over recieving one of our catalogs in the mail. The reason why this upset them?

Because this person is a self described "tree hugger" and they find it very offensive that we use so much paper in our catalog and kill so many trees to send these out.

I told the employee he should tell them to do the earth a favor and stop breathing to help reduce the amount of carbon dioxide they are putting into the air.
Link Posted: 2/2/2006 10:51:05 AM EDT
[Last Edit: 2/2/2006 10:51:14 AM EDT by mjohn3006]
Send them an apology in the form of another catalog.
Link Posted: 2/2/2006 10:51:36 AM EDT
Link Posted: 2/2/2006 10:51:57 AM EDT

Originally Posted By mjohn3006:
Send them an apology in the form of another catalog.

Link Posted: 2/2/2006 10:53:04 AM EDT

Originally Posted By mcnielsen:

Link Posted: 2/2/2006 10:53:06 AM EDT
Post the customers address. I will send them a very lengthy letter of appology. In triplicate. Twice. Sent person to person, signature required. I want to be sure there is a paper trail, so I know they got it.
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