Warning

 

Close

Confirm Action

Are you sure you wish to do this?

Confirm Cancel
Member Login
Posted: 1/18/2006 10:29:47 AM EDT
[Last Edit: 1/18/2006 10:35:41 AM EDT by WildlandFirefighter]
I installed a new HP printer and everything worked fine for a week or two, then I get an error message that my print spooler isn't running. Uninstalled printer went to reinstall get the same error message. Tried to go thru the windows wizard....no joy.

Any Ideas?


ETA: I am running Windows XP
Link Posted: 1/18/2006 10:31:50 AM EDT
what os? is your spooler service started?
Link Posted: 1/18/2006 10:35:12 AM EDT
Sorry should have given more info....

Windows XP


How do I start my spooler service?
Link Posted: 1/18/2006 10:37:36 AM EDT
start -> run -> services.msc

scroll down and look for "Print Spooler"

Reply with the data from Status and Startup Type columns.
Link Posted: 1/18/2006 10:40:00 AM EDT
nothing under status


startup type automatic
Link Posted: 1/18/2006 10:43:20 AM EDT
try and start the service

click on the name, and either right click -> start, or when you click on the name, there will be a vcr Play button looking icon near the menus

if it wont start, it should give an error message why
Link Posted: 1/18/2006 10:46:55 AM EDT
"Could not start Print Spooler service on Local computer"

"Error 1068 The dependency service or group failed to start"
Link Posted: 1/18/2006 10:56:43 AM EDT
check the "log on as" column, what does that say?
Link Posted: 1/18/2006 11:07:29 AM EDT
Local system
Link Posted: 1/18/2006 11:17:35 AM EDT
start the system in safe mode... then go to control panel administrative services... set print spool to manual then restart. go back and turn it on... problem fixed.
Jeff
Link Posted: 1/18/2006 11:21:34 AM EDT
You also need to check the "Remote Procedure Call (RPC)" service and make sure it can start, since the spooler service depends upon it.
Link Posted: 1/18/2006 11:28:07 AM EDT
call me an idiot....how do I start in safe mode?
Link Posted: 1/18/2006 11:29:53 AM EDT
Check the system event log. Why and when did the Spooler service stop?

Are you using native XP print drivers or are they drivers that came with the printer?
Link Posted: 1/18/2006 11:34:30 AM EDT

Originally Posted By techdudenc:
Check the system event log. Why and when did the Spooler service stop?

Are you using native XP print drivers or are they drivers that came with the printer?




Using hp drivers from the disk that came with the printer....

How do I get to the system event log?
Link Posted: 1/18/2006 11:50:42 AM EDT
start -> run -> eventvwr

did you check the remote procedure call service?
Link Posted: 1/18/2006 12:13:00 PM EDT
[Last Edit: 1/18/2006 12:28:35 PM EDT by WildlandFirefighter]

Originally Posted By falaholic1:
start -> run -> eventvwr

did you check the remote procedure call service?



It is dependent on RPC and a LexBce server...I did some research and the Lexbce server was for the Lexmark printer that I uninstalled, correct? So why that not uninstall with the printer


RPC is running...LexBce isnt....
Link Posted: 1/18/2006 12:23:57 PM EDT
F8 twice on boot for mode selection... then select safe mode.
Jeff
Link Posted: 1/18/2006 12:39:41 PM EDT
[Last Edit: 1/18/2006 12:44:30 PM EDT by falaholic1]

Originally Posted By WildlandFirefighter:

Originally Posted By falaholic1:
start -> run -> eventvwr

did you check the remote procedure call service?



It is dependent on RPC and a LexBce server...I did some research and the Lexbce server was for the Lexmark printer that I uninstalled, correct? So why that not uninstall with the printer


RPC is running...LexBce isnt....



Ahh ok you need to uninstall that service. Is the name of the service (not the display name) "lexbce server" ?

Go to a DOS prompt (start -> run -> cmd) and type
sc query type= service | find "Lex"

Post the results.

edit: just double click the lexbce server service in the service manager and find the "Service Name:" it should be at the top, above the "Display Name"
Link Posted: 1/18/2006 12:42:00 PM EDT
i've personally had this problem before. it is directly related to that Lexmark service. Goto control panel and Add/Remove programs and remove anything lexmark that is in the list. then uninstall the hp drivers from the same place. restart and reinstall the hp drivers.
Link Posted: 1/18/2006 1:30:39 PM EDT

Originally Posted By falaholic1:

Originally Posted By WildlandFirefighter:

Originally Posted By falaholic1:
start -> run -> eventvwr

did you check the remote procedure call service?



It is dependent on RPC and a LexBce server...I did some research and the Lexbce server was for the Lexmark printer that I uninstalled, correct? So why that not uninstall with the printer


RPC is running...LexBce isnt....



Ahh ok you need to uninstall that service. Is the name of the service (not the display name) "lexbce server" ?


Go to a DOS prompt (start -> run -> cmd) and type
sc query type= service | find "Lex"

Post the results.

edit: just double click the lexbce server service in the service manager and find the "Service Name:" it should be at the top, above the "Display Name"



LexBceS
Link Posted: 1/18/2006 1:32:18 PM EDT

Originally Posted By TPS-Report:
i've personally had this problem before. it is directly related to that Lexmark service. Goto control panel and Add/Remove programs and remove anything lexmark that is in the list. then uninstall the hp drivers from the same place. restart and reinstall the hp drivers.




Had already done that previously....but I went back and checked and couldn't find any thing from Lexmark....
Link Posted: 1/18/2006 1:36:11 PM EDT
whats the model number of your printer??

lexmark and hp have manual removal tools occasionaly for certain printers. that you have to run alot of times to get rid of all traces of the software, registry, and everything else.
Link Posted: 1/18/2006 1:40:08 PM EDT
lexmark printers leave crap everywhere....

I've had to use regedit and search for (and delete) every entry containging "lex" to get the printers working agian
Link Posted: 1/18/2006 1:40:40 PM EDT

Originally Posted By cruze5:
whats the model number of your printer??

lexmark and hp have manual removal tools occasionaly for certain printers. that you have to run alot of times to get rid of all traces of the software, registry, and everything else.




Was a Lexmark X73.....New one is a HP 1315 all in one
Link Posted: 1/18/2006 1:43:19 PM EDT
A printer that has to have it's own service is shit.
Link Posted: 1/18/2006 1:49:47 PM EDT
running this tool WILL COMPLETLY REMOVE YOUR LEXMARK SOFTWARE if the link works

lexmark removal tool

im not seeing the hp on the web site is it a deskjet offfice jet or what???
Link Posted: 1/18/2006 1:52:13 PM EDT
start -> run -> cmd

sc delete LexBceS

then try to start the print spooler.
Link Posted: 1/18/2006 2:08:10 PM EDT

Originally Posted By falaholic1:
start -> run -> cmd

sc delete LexBceS

then try to start the print spooler.




Could not start the Print spooler on local computer


Error 1075 The dependency service does not exist or has been marked for deletion


Tried to reinstall the HP and still came up with same prob
Link Posted: 1/18/2006 2:11:44 PM EDT
reboot, i bet it starts up fine
Link Posted: 1/18/2006 2:21:03 PM EDT

Originally Posted By falaholic1:
reboot, i bet it starts up fine




The wizard came up

No RCP(or RPC sorry)
Link Posted: 1/18/2006 2:23:08 PM EDT
printer spooler start? is rpc set to manual? try to start rpc if so, then the spooler

also check the dependencies for the print spooler and work backwards, see if the services are started or have trouble starting
Link Posted: 1/18/2006 2:55:50 PM EDT
[Last Edit: 1/18/2006 3:01:06 PM EDT by WildlandFirefighter]

Originally Posted By falaholic1:
printer spooler start? is rpc set to manual? try to start rpc if so, then the spooler

also check the dependencies for the print spooler and work backwards, see if the services are started or have trouble starting



no joy....

But I did notice that there is two rpc started. Would that make a diff?
Link Posted: 1/18/2006 3:21:09 PM EDT
The one you want is (display) named: Remote Procedure Call (RPC)

did you look in the event viewer as well?
Link Posted: 1/18/2006 3:24:15 PM EDT
[Last Edit: 1/18/2006 3:27:00 PM EDT by WildlandFirefighter]

Originally Posted By falaholic1:
The one you want is (display) named: Remote Procedure Call (RPC)

did you look in the event viewer as well?



I did look in the event viewer but this started almost 2 mo ago....there is alot of stuff in there....


The one I want to keep is the rpc mentioned above?


I have a rpc and a rpc locator........
Link Posted: 1/18/2006 3:32:26 PM EDT

Originally Posted By WildlandFirefighter:

Originally Posted By falaholic1:
The one you want is (display) named: Remote Procedure Call (RPC)

did you look in the event viewer as well?



I did look in the event viewer but this started almost 2 mo ago....there is alot of stuff in there....


The one I want to keep is the rpc mentioned above?


I have a rpc and a rpc locator........



just look for the stuff from today in the event viewer; the rpc locator shouldnt be started
Link Posted: 1/18/2006 3:47:19 PM EDT
I really appreciate your help today. I still can't get it running and I need to leave for a business/date meeting....Thanks a ton for all of your time...


Top Top