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Posted: 12/18/2002 6:44:02 PM EDT
Hi all

just wanted to post the good experience i had with midway.  i orfered a trigger from them and asked for 2 day delivery.  well some how ups go the package to the city i live in and then decided to send it michigan.  well i called midway to notify them of the service that ups had provided one of their customers.  the lady on the phone was very apologetic (sp) and refunded me all shipping cost and offered to ship me another one.  i told her that i will call her on friday if ups didnt  get my trigger to me.  she apologized again.  

ups workers were not very nice at all.  the girl on the phone was rude, offered no solutions and i just told her that i would like to speak with another customer service person that was not rude.  

happy holidays
lojack
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