Just as I like to be informed of companies who perform professionally, I thought I'd pass this on.

I've been buying product from this company for awhile.  There was a minor shipping error made on the part of the company [after I moved] and I shot off an email informing them.

This was their reply...
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[my name here]
You are correct.  We shipped to the wrong address and did not change our
history accordingly.  We'll expedite the package again to your appropriate
address and refund your 3-Day Select charges.  We apologize for the error.

If I may be of any additional assistance in this matter, please feel free to
contact me directly.

Thanks
[name/address/phone-number here]
---------------

I've never had a problem before, and everyone will make minor mistakes.  I believe it's how you handle those mistakes that tell what kind of person you are, or business you run.

This was a timely and very professional response.  They could have screwed me over, or made me wait a few weeks.  This is a great company and I will definitely be doing business with them again.  

Just thought I'd pass the word of their professional behavior and ethics to my friends here at ar15.com.

[url]http://www.sinclairintl.com[/url]

+Stealth

edited to make link active