The New York Times
May 26, 2002
Fighting to Live as the Towers Died
This article was reported and written by Jim Dwyer, Eric Lipton, Kevin Flynn, James Glanz and Ford Fessenden.
http://www.nytimes.com/2002/05/26/nyregion/26WTC.html
They began as calls for help, information, guidance. They quickly turned into soundings of desperation, and anger, and love. Now they are the remembered voices of the men and women who were trapped on the high floors of the twin towers.
From their last words, a haunting chronicle of the final 102 minutes at the World Trade Center has emerged, built on scores of phone conversations and e-mail and voice messages. These accounts, along with the testimony of the handful of people who escaped, provide the first sweeping views from the floors directly hit by the airplanes and above.
Collected by reporters for The New York Times, these last words give human form to an all but invisible strand of this stark, public catastrophe: the advancing destruction across the top 19 floors of the north tower and the top 33 of the south, where loss of life was most severe on Sept. 11. Of the 2,823 believed dead in the attack on New York, at least 1,946, or 69 percent, were killed on those upper floors, an analysis by The Times has found.
Rescue workers did not get near them. Photographers could not record their faces. If they were seen at all, it was in glimpses at windows, nearly a quarter-mile up.
Yet like messages in an electronic bottle from people marooned in some distant sky, their last words narrate a world that was coming undone. A man sends an e-mail message asking, "Any news from the outside?" before perching on a ledge at Windows on the World. A woman reports a colleague is smacking useless sprinkler heads with his shoe. A husband calmly reminds his wife about their insurance policies, then says that the floor is groaning beneath him, and tells her that she and their children meant the world to him.
No single call can describe scenes that were unfolding at terrible velocities in many places. Taken together though, the words from the upper floors offer not only a broad and chilling view of the devastated zones, but the only window onto acts of bravery, decency and grace at a brutal time.
Eight months after the attacks, many survivors and friends and relatives of those lost are pooling their recollections, tapes and phone records, and 157 have shared accounts of their contacts for this article. At least 353 of those lost were able to reach people outside the towers. Spoken or written at the hour of death, these are intimate, lasting words. The steep emotional cost of making them public is worth paying, their families say, for a clearer picture of those final minutes.