Quoted:
Originally I thought texting was stupid, why play on the keyboard when you can talk with them. Eventually we discovered the day-to-day advantages. Now this recent event has just confirmed what we saw on 9/11 (when there was no physical damage - just overloaded cell voice channels).
My wife and I found texting to be very useful, especially when one of us need the other to pick up a few things at the store (having a list of items you can read is easier than listening to a voicemail).
I can send the kids (T-mobil pay-as-you-go) a text message for less than it would cost to call them.
This is pretty much where I'm at. I don't sit and chat on it, but I don't need a phone call to set a time for lunch or figure out what needs to be picked up at the store. By texting it gives everyone some time to think about it and reply when they have a moment rather than having to figure it out right then.
I also remember after 9/11 and during/after Katrina that texting was MUCH better. It might take 20 minutes to an hour to come through, but it generally made it. We used it extensively to coordinate so we knew when someone was delayed or was going to need extra hands for something. It was out for about a day if I remember right, but was one of the first services to return with any kind of reliability.
I've got unlimited text and data, and share a fairly small number of minutes with my housemate. With mobile to mobile being free we pretty much don't use minutes anyway.