We've had several hitches as of late, everything from new employees getting the hang of things, to vendors failing to deliver as promised. When our barrels came in from the coaters on Monday, only half the shipment was there, a message that most didn't find out until this week because we were all busy throwing stuff in the trucks for Knob Creek. Knob Creek was last week, so most of us were out of the shop from Wed. to Monday. We should have the remainder of the barrels back from the coaters tomorrow. To top everything off we lost our phone lines yesterday around 2:00PM, so all of the orders that were supposed to be shipped could not processed until today. Ever heard the expression when it rains it pours? That's our place in a nutshell. With any luck we'll get things back on track and running smoothly again shortly. Please be patient and bear with us, we're not trying to mislead or be dishonest on information or delivery times. Let me know if there is anything that I can do to help.
PS: If you need to contact us, you'll get the best results calling, as we only have crappy dial-up service available at the shop (we're in the middle of the boonies), so I check email when I get home where I've got broadband. So if you're emailing about an order it takes at least 2 days for me to get the email, print it off, take it to the shop, get the response, then bring it back home to respond. That is why it takes so long to get updates on orders via E-mail.