I would like to thank Andy at MI and the others involved in resolving an issue with a barrel nut. I purchased a used, but never mounted handguard off the EE here and had an issue with the barrel nut. Andy responded to my email first thing the next morning, overnighted a correct barrel nut and some swag too. The installation went smoothly afterwards and I cant say enough about the customer service that Andy and MI provided on their product.
The seller on the EE was willing to refund the full price but we agreed to see how the MI customer service reacted. And I wasn't disappointed but, pleasantly surprised and glad that I have supported a Midwest company with many purchases and I will continue to purchase from them.
Thanks again Andy.
Joe T. from Indiana