Not only do they supply great weapon lights, their customer service is top notch.
I recently made an order for a light and other stuff. The package was lost by UPS and showed delivery to my ex-wife's house.
Completely bummed out by the whole mess I contacted the Ex and of course she had never seen the package and UPS of course said they were told that was an ok address to deliver to instead of the listed PO box.
Brett at Primary Arms made the whole thing right by sending out a new package with the same things I had ordered.
All that was about 2 weeks ago.
As of 4 hours ago, the "missing" package appeared on my doorstep. Everything inside was played with but still functioned. I called Brett up to tell him what was going on and that I needed him to charge me for the second package.
He gave me a pretty good discount for my troubles, which to me were more trouble for him than I.
The whole situation is pretty embarrassing to me, but Primary Arms did everything they could to make the situation right.
Be sure and shop Primary Arms, they are great people.