I didn't post this thread for people to tell me what a great company PSA is. If you want to kiss their ass go make your own thread. This isn't GD so stay out of my thread with you, "oh they treated me right" BS !
Here's what happened to me. I called last week and asked about a shipping time on "in stock" ammo i wanted to buy. I was told it would ship in a few days so i went online and ordered it. There was no big bold red lettered cover our ass paragraph plastered on the homepage about 15 day shipping times.
I went back the next day to see if i could order some more ammo and there's the big red BS shipping statement. So i call and get through. I was very pleasant and asked about my ammo and if they were going to honor the shipping time i was quoted. The person on the other end was very RUDE, mumbled what sounded like an insult and hung up on me. I called back and after awhile got through and told the rude asshole i wanted to cancel my order because i refuse to do business with people who act the way they did towards me. I was hung up on again.
I emailed about this and received no response so i IM'ed PSA here and was told i'd receive a FULL refund. Then yesterday i receive an email saying i won't get a refund after i was told here that i'm getting a full refund. That place is so screwed up the right hand doesn't know what the left hand is doing. I received another email today saying they will give me a refund minus 10%. That's bullshit and a very shady business practice.
You haven't done a thing but take my money and want to keep some, which you haven't earned. There is NO EXCUSE for this, none. Don't give me that shit that we're busy. It doesn't take 15 days to walk over to a rack or shelf, pick my IN STOCK item off said rack or shelf, box it and ship it. If you can't handle the business or operate with some manners get the out. Being RUDE to someone who was pleasant and then hanging up is NOT the way to do business.
Here's an idea, make your workers work 10, 12 or 14 hours a day and work weekends. This 15 days till we ship an IN STOCK item is BULLSHIT !!! And this was before the current rush of retards buying up everything.
This is just why i will ONLY ever buy from companies like Bravo Company, Brownells and a few other great companies. They treat you with respect and their items listed as IN STOCK are just that. Not to mention they ship fast and you have your order in 1 to 3 days depending on where you live.
I'll NEVER spend another dime at PSA and i will tell everyone i know everywhere i go about your BS. Don't list an item as IN STOCK and then say we have to build it like you do with your uppers and lowers. Build some and then list them as IN STOCK. And don't give me any BS excuse that it takes weeks to ship ammo that's sitting on a shelf.
I better receive my ammo or a full refund pretty soon or i'm going to make some phone calls. Oh and my bank has dealt with your kind before and they will make sure i get a FULL REFUND if i have them do a credit card charge back. NO EXCUSE FOR YOUR RUDE BULLSHIT, NONE !!! Get your act together or get out of the firearms business.
Oh and you can ban me from this site for writing this, i really don't care. I'm sure i won't be the last pissed off person here typing about their shady business practices. I know i'm not the first because i see many threads already. BTW, this isn't the first time they screwed me either. I bought an upper and not only was it out of spec but they added parts to my order which i didn't order and then said oh well. I ordered a lower and it's crap.