The file was to large to post in one post, so here is the second letter.
April 26, 2001
Quality Parts Company
999 Roosevelt Trail
Mindham ME 04062
I am returning a BushMaster Rear Flip Up Sight. This was suppose to be a Front Flip Up Sight, (Please see attached letter).
I love my BushMaster. I love its dependability and its accuracy. I think it is the best made AR in production at this time, that is why I own one, However, I am very disappointed with the quality of service I am receiving from BushMaster Quality Parts Dept. I have missed one day of competition ($75.00) already. Now I arrived at the range today and began to assemble my weapon and found you had shipped the wrong part again. I could not believe it. Once again, I am signed up for another competition only to find I could not sight in my iron sights. Needless to say I am disappointed.
You have shipped the wrong parts to me now twice (this incident and the one where you sent the wrong bushing for the Triple Clamp). Additionally, you gave me the wrong information over the phone and I ended up with parts that were incompatible. I have to admit this has really become a hassle.
I spoke with Customer Service today. They have shipped out the Front Flip Sight next day air. I believe I am entitled to a sizable discount at this time. I would appreciate you giving me a full credit card refund of at least $150.00.