You responded before to my complaint stating Carole or someone would take care of it. Well what I thought was good news-- was not.
I recieved my new order from the last one that was messed up. BM now sent me a Flip REAR SIGHT instead of a FRONT FLIP SIGHT---this is kind of hard to use with an ARMS SWAN Sleave Extended I ordered with it. Can you do something about the customer service? This really makes me mad. I lost $75.00 in one match already because of this stuff and today they are shipping out the Front Flip Next Day Ait, but still charging me $8.50 shipping.
Below are the TWO letters I have mailed to BM. Can you please see that this issue is addressed quickly. I'm not sure my department needs to order any more ARs at tyhis point...I'm ready to switch to H&K.
THe second letter is Jarrod Help #2
April 10, 2001
Quality Parts Company
999 Roosevelt Trail
Mindham ME 04062
I am returning a BushMaster Flip Up Sight, ARMS #40 Rear Sights, and a Triple Mount, which were found to be incompatible together, though I was advised by your sales staff they would be compatible with my new V-Match Carbine w/ACOG TA01NSN/TA51.
Since this was your error, I would appreciate you refunding my Credit Card for the full amount “plus shipping,” and cutting me some discount on the new items that are being ordered (25%). I AM GOING TO MISS SHOOTING A COMPETITION MATCH THIS Saturday (which I paid $75.00 to enter and had the opportunity to win another AR-15) and now I will have down time with my weapon that is used for LEO purposes.
Please send me the following items in exchange. Please check to insure IT WILL BE COMPATIBLE with my weapon:
1. Triple Mount with larger bushing (which should already be shipped).
2. Mark Brown Custom Flat Top Mount
3. BMAS Detachable Front Flip Sight
If the Mark Brown Custom Flat Top is NOT LONG enough for the ACOG and the Front Flip Sight, please replace it with the ARMS SWAN Sleeve Extended Length ARMS 38ex (8.46”). Please check with Tech Support one additional time on this. I was advised that it is compatible….I just desire to be sure and have no further delays on the use of the weapon.
I would like to compliment BushMaster on making a fine AR-15. This is by far the best one I have ever owned and our SRT Team will be purchasing some shortly. Thank Gain for making a great weapon.