i went to pickup the mail today. much to my surprise, a little larue box showed up completely unexpected, and unannounced.
a holiday dillo, in a christmas card, a laruler, and a white cotton towel, with the larue logo, and the words "HOT TOWEL" were inside.
to beat all of that though, was a letter- hand signed by Mark Larue himself- thanking me for being a loyal customer.
way to turn my day around, and turn my frown upside down Mark!
you guys have a completely different definition of customer service- and it shows.
even a pee-on beat copper like me gets first class treatment from the folks down in leander!
thanks much guys-
and happy new year!