CB, I too had a problem, called and spoke with a female, dunno if it was cheryl or not. Not real helpful. In fact, she started to get belligerent (sp) IMHO. I spoke with Ron and had it straightened out right away. Unfortunately, the order was not as expected. The flashlight clip on was not the one pictured, and I will have to assemble the side sling attachments if I can use them, don't know if that was to be expected. I sure am impressed with the guns, the accessory ordering was not what I thought it would be. Live and learn I guess.