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VA, USA
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Hey everyone, I received an email today with information about a barrel recall. I will post the body of the email below.
To our Valued Customers: It has come to our attention that the Brownells barrel you recently purchased may have a defect. When drilling the gas port, there is a possibility that the drill contacted the opposite side of the interior of the barrel. Your barrel may have a slight blemish or show signs of contact in the rifling opposite the gas port. If this is evident on your barrel, or you are not certain and would like an exchange, please contact Brownells. The defect is not a safety issue, but may lead to suboptimal accuracy and is not to our standards. The following Barrels were affected by the recall. 100-021-000 AR-15 10.5" A2 CARBINE BARREL 1-7 STRIPPED 100-020-996 AR-15 12.7" A1 CARBINE BBL 1-12 100-020-997 AR-15 14.7" A1 CARBINE BBL 1-12 100-021-009 AR-15 14.7" A2 CARBINE BARREL STRIPPED 100-020-998 AR-15 16" A1 CARBINE BBL 1-12 100-021-010 AR-15 16" A2 CARBINE BARREL 1-7 STRIPPED 100-020-999 AR-15 20" A1 RIFLE BARREL 1-12 BBL 100-021-011 AR-15 20" A1 RIFLE BARREL 1-7 STRIPPED 100-021-650 AR-15 20" A2 RIFLE BARREL 1-7 BBL 100-021-012 AR-15 20" A1 RIFLE BARREL 1-7 BBL Please contact Brownells 800-741-0015 and ask for our Customer Support Staff, or you can reply to this email. We will offer you a UPS prepaid shipping label to return the barrel. We will need to know if you would like credit issued or an exchange when the new inventory is received. Sincerely, Karen Karen Blankenship Customer Service Team Lead Email: karen.blankenship@brownells.com Brownells, Inc. and Sinclair International Address: 200 S. Front St., Montezuma, IA 50171 Phone: 641-623-5401 Direct: 641-623-7044 Order Line: 1-800-741-0015 |
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VA, USA
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Posted: 3/9/2017 10:57:06 PM EST
Update. I had my barrels checked out and they are good to go. I bought two from the first run and two from the second run. The four barrels that I bought were clean. No burr.
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OH, USA
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Posted: 3/10/2017 6:14:00 PM EST
I hope I am as lucky, I sent mine back with a note saying to return it to me if it's GTG. I just want to thank Brownells again for being so straightforward with this. They took a risk producing a unique product, and when a issue arose (perhaps an issue that doesn't even matter), they stepped up and are taking care of us. Thanks!
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Posted: 3/13/2017 7:30:14 AM EST
Quote History Originally Posted By ZKicka4000:
I hope I am as lucky, I sent mine back with a note saying to return it to me if it's GTG. I just want to thank Brownells again for being so straightforward with this. They took a risk producing a unique product, and when a issue arose (perhaps an issue that doesn't even matter), they stepped up and are taking care of us. Thanks! Thank you for the feedback! We will have a look and get them back to you or get you replacements. 
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FL, USA
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Posted: 3/17/2017 9:24:12 PM EST
I hope you guys can offer this barrel agin.
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OH, USA
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Posted: 5/19/2017 12:25:36 PM EST
Any chance we're getting close to the replacements becoming available?
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Posted: 5/24/2017 7:11:06 AM EST
Quote History Originally Posted By ZKicka4000:
Any chance we're getting close to the replacements becoming available? Thank you! |
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USA
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Posted: 6/16/2017 1:37:27 PM EST
Any ETA on the 20" 1/12 barrels?
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OH, USA
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Posted: 6/23/2017 11:42:18 AM EST
Quote History Originally Posted By bending_rodriguez:
Any ETA on the 20" 1/12 barrels? 
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USA
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Posted: 6/28/2017 2:13:23 PM EST
Quote History Originally Posted By ZKicka4000:
Bump Quote HistoryOriginally Posted By ZKicka4000:
Originally Posted By bending_rodriguez:
Any ETA on the 20" 1/12 barrels? |
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Posted: 6/29/2017 10:46:20 AM EST
Quote History Originally Posted By bending_rodriguez:
Wonder why this is such a tough question to get answered......
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USA
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Posted: 6/29/2017 12:45:47 PM EST
^Thank you very much for acknowledging!
If I'm waiting on the new barrel as a replacement, will I be notified by email when they're back in? Or do I need to watch the site? |
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USA
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Posted: 7/10/2017 2:42:04 PM EST
............
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Posted: 7/11/2017 7:26:26 AM EST
Sorry for the delay in response. You will need to watch the site for their arrival.
Thank you! |
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OH, USA
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Posted: 7/12/2017 1:41:31 PM EST
20" 1/7's are in stock, I called and had mine switched because I couldn't wait any longer. FYI, the CS rep said that the replacement 1/12 would have been shipped automatically when in stock. Really hoping this one is GTG cause my build is about a year in the works.
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USA
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Posted: 7/12/2017 2:13:06 PM EST
[Last Edit: 7/12/2017 2:30:22 PM EST by bending_rodriguez]
Quote HistoryOriginally Posted By ZKicka4000:
20" 1/7's are in stock, I called and had mine switched because I couldn't wait any longer. FYI, the CS rep said that the replacement 1/12 would have been shipped automatically when in stock. Really hoping this one is GTG cause my build is about a year in the works. |
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WA, USA
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Posted: 7/12/2017 2:41:08 PM EST
[Last Edit: 7/13/2017 3:41:22 PM EST by 556Cliff]
It's great to finally see the 20" 1/7 A1 barrel assemblies in stock!
Me and my brother have each had one on backorder for quite a while now. |
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USA
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Posted: 7/26/2017 1:10:38 PM EST
Any update on the 20" 1/12 barrel ETA's?
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Posted: 8/10/2017 10:59:45 AM EST
Quote History Originally Posted By bending_rodriguez:
Any update on the 20" 1/12 barrel ETA's? "We have 20” 1/12s heading back from chrome lining and phosphate. They’ll be pinned upon arrival and will ship in 3 weeks." |
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USA
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Posted: 8/11/2017 8:34:12 AM EST
^great, thank you for the update!
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USA
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Posted: 8/23/2017 7:32:02 PM EST
Waited 12 months for the 12.7" retro barrel between recalls and getting shipped the wrong barrel on one occasion I canceled my order..
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