I've been reading this site for years and finally signed up due to wanting to know if I'm getting ripped... I've read a lot about Rainier Arms and have heard good things, but starting to wonder. I ordered a product on the 5th, they took my money on the 6th and I promptly got notice that my product "had shipped" with a disclaimer at the bottom of the page that it may have or may not have actually shipped... WTF's with that? Which one is it? As a business why send out a notice that a product has shipped when it actually hasn't? I also ordered that day from Joe Bob's, Brownells, Amazon and Spikes... I've received all my stuff and I even got my stuff from Spikes - imagine that!!! Joe Bob really impressed me with their shipping, on par with Amazon.
So I know you guys are busy (Rainier), but why send out a notice of shipment, take my money, then let it sit in your warehouse? I could see 3-4 days before being fulfilled, but using the excuse "that you're busy" doesn't cut it. It's not like these are unforeseen events (Black Friday, Christmas), management should have hired some temp help like every other retailer out there to keep customers happy and returning thus spending their money with you. You guys are generating a ton of revenue and margin, how much does it really affect overhead with a few more guys in shipping? Just a thought...